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Villa Victor, Ascend Hotel Collection
Villa Victor, Ascend Hotel Collection
Villa Victor, Ascend Hotel Collection
Villa Victor, Ascend Hotel Collection
Villa Victor, Ascend Hotel Collection
Villa Victor, Ascend Hotel Collection
Villa Victor, Ascend Hotel Collection

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7.8

Very good

1,027 reviews

1,027 reviews

Housekeeping2
See map

8.8

Excellent

Location rating score

Excellent location
Exceptional for walking
Walkable places
Wasted Sun

40 m

Shaffer Gallery

60 m

Wolf's Head Books

90 m

Ghosts and Gravestones

120 m

Hello B

130 m

Closest landmarks
Visitor Center

140 m

Marshall S. Bailey, DMD

190 m

High Tide Gallery

210 m

Historic Downtown Parking Facility

240 m

Vistor Information and Preview Center

280 m

Villa Victor, Ascend Hotel Collection

42 San Marco Avenue, Historic District, St. Augustine (FL), United States, 32084 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Historic District part of St. Augustine (FL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Northeast Florida Regional Airport. Restaurant, hot tub and outdoor pool are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Daily housekeeping

Bar

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Hot tub

Swimming pool [outdoor]

Luggage storage

Sauna

Your dates are popular among travelersUsers are booking a place in St. Augustine (FL) every 18 minutes on Agoda.com
Value for money7.4
Location rating8.8

Rooms available at Villa Victor, Ascend Hotel Collection

2 Queen Beds Suite No Smoking
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
2 Queen Beds Suite Nonsmoking
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
King Suite NonSmoking
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
1 King Bed Suite Nonsmoking
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Suite No Smoking
...
  • Room size: 34 m²/366 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Guestroom
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Guestroom
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Guestroom
...
  • Room size: 36 m²/388 ft²
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King Suite - Non-Smoking
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices
Guestroom
...
  • Room size: 35 m²/377 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Villa Victor, Ascend Hotel Collection?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Villa Victor, Ascend Hotel Collection?

Parking is available for a fee of 10 USD per day. Self-parking is conveniently available at the hotel.

Is breakfast offered at Villa Victor, Ascend Hotel Collection?

Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Villa Victor, Ascend Hotel Collection?

Villa Victor, Ascend Hotel Collection does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Villa Victor, Ascend Hotel Collection?

Villa Victor, Ascend Hotel Collection’s neighborhood is Historic District which includes popular restaurants such as Le Pavillon, Queen of Hearts Cakes & Tarts and Sugared Bliss.

What popular shopping places are close to Villa Victor, Ascend Hotel Collection?

Villa Victor, Ascend Hotel Collection is located in Historic District area which features shopping places such as Wasted Sun, Shaffer Gallery and Hello B.

What are popular attractions near Villa Victor, Ascend Hotel Collection?

Villa Victor, Ascend Hotel Collection’s location in the Historic District neighborhood makes it close to famous attractions including Ghosts and Gravestones, Ripley's Believe It or Not! and Vistor Information and Preview Center.

What popular natural sightseeing spots are close to Villa Victor, Ascend Hotel Collection?

Villa Victor, Ascend Hotel Collection’s nearby natural sights include Fountain of Youth Archaeological Park, Pub Hearse Ride and Xynides Boat Yard located in the same Historic District area.

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Explore the neighborhood

What people love about Villa Victor, Ascend Hotel Collection

  • 10

    Exceptional

    "Perfect stay!"

    Christina

    |

    October 7, 2019

  • 9.2

    Exceptional
    Location

    "Easy walk to St George street."

    Jennifer

    |

    June 9, 2019

  • 8.4

    Excellent
    Cleanliness

    "The rooms were clean and well-kept."

    Rhonda

    |

    December 18, 2018

Property ranking|Compared to 499 St. Augustine (FL) properties
See all rankings
Location score
8.8/10
Value for money score
7.4/10
Service score
7.9/10
Cleanliness score
7.2/10
Better than
99
%
of St. Augustine (FL) properties
Better than
98
%
of St. Augustine (FL) properties
Better than
98
%
of St. Augustine (FL) properties
Better than
98
%
of St. Augustine (FL) properties
Overall rating:

7.8

Very good
1,027 reviews
Cleanliness
7.2
Facilities
6.9
Location
8.8
Read all reviews >
More about Villa Victor, Ascend Hotel Collection

More about Villa Victor, Ascend Hotel Collection

Villa Victor, Ascend Hotel Collection

Enjoy all that St. Augustine (FL) has to offer with a stay at Villa Victor, Ascend Hotel Collection. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Villa Victor, Ascend Hotel Collection help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including express check-in or check-out and luggage storage.
Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Villa Victor, Ascend Hotel Collection. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at Villa Victor, Ascend Hotel Collection. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Every stay is a new experience with various interesting room layout options at Villa Victor, Ascend Hotel Collection, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Villa Victor, Ascend Hotel Collection. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Dining and things to do

Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Villa Victor, Ascend Hotel Collection. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Find rooms here that are cheaper than 98% of all other options in the city.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in St. Augustine (FL).

Amenities and facilities
Good
Facilities

6.9

Most talked about facilities

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hot tub
  • On-site entertainment
  • Sauna
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Shops
  • Smoke-free property
  • Smoking area

Land sports

  • Golf course (within 3 km)

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Private bathroom
Food and dining
Restaurants on site

Chiku Cafe & Bar

  • Cuisine: American
  • Menu: Buffet
Location
42 San Marco Avenue, Historic District, St. Augustine (FL), United States, 32084
Excellent
Location

8.8

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-in until02:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)15 USD

The property

  • Number of floors4
  • Number of rooms 51

Parking

  • Daily parking fee10 USD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Villa Victor, Ascend Hotel Collection from real guests

Provided by verified guests of Agoda
7.6
/
10
Very good
Cleanliness7.2
Facilities6.9
Location8.8
Service7.8
Value for money7.4
High score for St. Augustine (FL)
Rating
9+ Exceptional (3)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (3)
Time of the year
Mar - May (3)
Jun - Aug (2)
Sep - Nov (3)
Dec - Feb (2)
All guests (13)
All room types

Show reviews that mention 

Showing 10 verified guest comments
4.4
Michael from United States
Family with teens
1 King Bed, Suite, Non-smoking facility, Accessible
Stayed 2 nights in June 2021

Supervisor called me a liar”

When we arrived, we found pubic hair on the shower floor. I posted it on social media because it was gross but not something where we needed an entirely new room as my wife was under the impression that the hotel was sold out which is why she got a room that she didn't know was handicapped-accessible. We also were not told that there would be no shower rod or shower curtain in the room which created the problem of the bathroom floor constantly being wet. We got towels from the front desk as well as bedding for the pull-out couch because there was none in the room. When Choice Hotels reached out to be about these issues, they forwarded my information to the hotel. Someone from the hotel, who refused to give me her name a second time after calling me a liar, basically stated that I made up the entire pubic hair on the shower floor thing for fun. Never again will we stay in this hotel. Absolutely horrible experience. Do not stay here.

Reviewed June 11, 2021

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6.4
Good
Judy from United States
Group
2 Queen Beds Suite Nonsmoking
Stayed 1 night in March 2021

Good”

Room was not sanitized properly. No seal. Cookies from previous guest on carpet.

Reviewed March 26, 2021

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4.4
Philipp from Germany
Couple
King Suite NonSmoking
Stayed 2 nights in October 2019

Acceptable”

Room: The Toilett Flush Button was broke, there was a Heatset from a plain knotet inside to Pull on. Breakfast says on Agoda is included. After we finished they said we had to pay for the Eggs an Baconstuff. Only the Coffe and Bagle were free. WHAT? We checked out early, not again.

Reviewed October 18, 2019

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10.0
Exceptional
Christina from United States
Couple
1 King Bed Suite Nonsmoking
Stayed 1 night in October 2019

Hidden Gem”

Perfect stay!

Reviewed October 07, 2019

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9.2
Exceptional
Jennifer from United States
Family with young children
1 King Bed Suite Nonsmoking
Stayed 3 nights in June 2019

Exceptional”

Remodel looks great. Comfortable beds. Loved the location...easy walk to St George street.

Reviewed June 09, 2019

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8.4
Excellent
Clifford
Couple
1 King Bed Suite Nonsmoking
Stayed 6 nights in April 2019

Excellent”

Needs a microwave in the room More variety for breakfast Was disappointed the hot tub wasn’t working Needs a bike rack out front as well

Reviewed April 12, 2019

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4.4
JASON
Family with young children
1 King Bed Suite No Smoking
Stayed 2 nights in March 2019

Horrible staff ”

Staff is extremely rude and they lied about why they didn’t come in and clean and restock after the second day, relating we had a do not disturb sign up. We did not have one to begin with. Also upon check in they argued about my booking details even after I showed her my reservation email. I also called later to speak to a manager and was hung up on by the front desk.

Reviewed March 13, 2019

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8.4
Excellent
Rhonda from United States
Couple
1 King Bed Suite No Smoking
Stayed 4 nights in December 2018

Excellent”

There were no surprises when we checked in what I saw online is what I saw when I walked in everything was clean and basic and nice. The young lady at the desk that night we saw the rest of our week she was quite enjoyable and very informative. The rooms were clean and well-kept. There's a wonderful restaurant right across the street the Le pavillon absolutely wonderful French German cuisine. It's just a short walk down to Old Saint Augustine and all the sites to see. We had a fabulous 4 days stay and have placed it at the top of our list should we return to St Augustine for any amount of time.

Reviewed December 19, 2018

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Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Robert Williamson General Manager Villa Victor

Responded December 27, 2018
Villa Victor, Ascend Hotel Collection
8.4
Excellent
Michelle from United States
Family with teens
2 Queen Beds Suite Nonsmoking
Stayed 1 night in December 2018

Good location and very clean.”

The check in process is very antiquated. Only one person, so kind of slow. The staff is very nice however. I was concerned after checking in that the room would be dated as well, but I was pleasantly surprised it was nice. The beds were comfortable and it was very clean.

Reviewed December 04, 2018

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Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Robert Williamson General Manager Villa Victor

Responded December 27, 2018
Villa Victor, Ascend Hotel Collection
10.0
Exceptional
Darla from United States
Family with teens
2 Queen Beds Suite Nonsmoking
Stayed 1 night in November 2018

Thanksgiving”

Loved the location. Walking distance from everything. Very clean. I definitely picked the right hotel!

Reviewed November 24, 2018

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Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Robert Williamson General Manager Villa Victor

Responded December 27, 2018
Villa Victor, Ascend Hotel Collection
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