Travelling to Vietnam? Read all updated requirements before you book.
Exterior view, Melia Vinpearl Phu Quoc in Phu Quoc Island
Melia Vinpearl Phu Quoc
a large boat sitting on top of a lush green beach, Melia Vinpearl Phu Quoc in Phu Quoc Island
Lobby, Melia Vinpearl Phu Quoc in Phu Quoc Island
a beach scene with boats and houses, Melia Vinpearl Phu Quoc in Phu Quoc Island
Beach, Melia Vinpearl Phu Quoc in Phu Quoc Island
Swimming pool, Melia Vinpearl Phu Quoc in Phu Quoc Island

Removed from saved list

8.3

Excellent

585 reviews

585 reviews

Breakfast4
Housekeeping4
View3
See map
See map

7.5

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Vinpearl Safari 670 m
Vinwonders Phu Quoc 1.4 km
Phu Quoc Countryside 12.1 km
Long Beach 19.1 km
Duong Dong Market 19.4 km
Phu Quoc Waterfall 26.4 km
Ho Quoc Temple 33.3 km
Sao Beach 38.4 km
Phu Quoc Prison 39.0 km
Nearby landmarks
Vinpearl Safari 670 m
Dai Beach 1.1 km
Vinwonders Phu Quoc 1.4 km
Vinmec International Hospital 1.9 km
Mui Ganh Dau Beach 2.4 km
Đình Thần Nguyễn Trung Trực Pagoda 2.5 km
Corona Casino 2.8 km
Fingernail Island 5.9 km
Cua Can Beach 9.3 km
Rach Vem Beach 9.4 km

Melia Vinpearl Phu Quoc

Bai Dai, Ganh Dau, Gành Dầu, Phu Quoc Island, Vietnam, 920000 - See map

This resort villa features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Gành Dầu part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

700 meters to Vinpearl Safari

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Private beach

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details."
Announcements by hotel (1)
As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Facilities

Airport transfer

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Golf course [on-site]

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Phu Quoc Island every 2 minutes on Agoda.com
Value for money8.6
Location rating7.5
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport26.6 km

Rooms available at Melia Vinpearl Phu Quoc

3-BEDROOM VILLA OCEAN VIEW WITH PRIVATE POOL
...
  • Room size: 270 m²/2906 ft²
  • Non-smoking
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Four-Bedroom Villa with Garden View and Private Pool
...
  • 4 bathrooms
  • 4 bedrooms
  • 2 single beds & 1 king bed ...
Enter dates to see prices
3-BEDROOM VILLA LAKE VIEW WITH PRIVATE POOL
...
  • Room size: 270 m²/2906 ft²
  • Non-smoking
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2-Bedroom Villa Lake View With Private Pool
...
  • Room size: 220 m²/2368 ft²
  • Non-smoking
  • 1 king bed & 2 single beds
Enter dates to see prices
3-BEDROOM VILLA GARDEN VIEW WITH PRIVATE POOL
...
  • Room size: 270 m²/2906 ft²
  • Non-smoking
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Four-Bedroom Villa with Lake View and Private Pool
...
  • 4 bathrooms
  • 4 bedrooms
  • 2 single beds & 1 king bed ...
Enter dates to see prices
1-Bedroom Villa Lake View With Private Pool
...
  • Room size: 220 m²/2368 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Two bedrooms villa
...
  • Room size: 220 m²/2368 ft²
  • Shower
  • 2 single beds and 1 king be...
Enter dates to see prices
Villa, 2 Bedrooms (VinWonders and Safari)(1 Double Bed and 2 Twin Beds)
...
  • Room size: 261 m²/2809 ft²
Enter dates to see prices
Other
...
  • Room size: 279 m²/3003 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Melia Vinpearl Phu Quoc?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Melia Vinpearl Phu Quoc?

Melia Vinpearl Phu Quoc is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort villa know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Melia Vinpearl Phu Quoc also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort villa. For those who wish to drive their own cars, Melia Vinpearl Phu Quoc has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Phu Quoc Island with private transportation, the resort villa can arrange taxi service.

Is breakfast offered at Melia Vinpearl Phu Quoc?

Wake up to a great buffet breakfast at Melia Vinpearl Phu Quoc.

What are my dining options at Melia Vinpearl Phu Quoc?

Melia Vinpearl Phu Quoc features 2 on-site restaurants for your dining convenience. International cuisine is available for guests. Dishes are served in buffet during opening hours.

Can business events be hosted at Melia Vinpearl Phu Quoc?

On-site venues and convenient event services make Melia Vinpearl Phu Quoc an ideal choice for hosting meetings. The venue available at the resort villa can accommodate you and your guests.

What is the smoking policy at Melia Vinpearl Phu Quoc?

Melia Vinpearl Phu Quoc does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Melia Vinpearl Phu Quoc?

Melia Vinpearl Phu Quoc is located in Gành Dầu, famous for good restaurants such as Peppercorn Restaurant.

What are popular attractions near Melia Vinpearl Phu Quoc?

Guests at Melia Vinpearl Phu Quoc can easily visit Vinwonders Phu Quoc, Đình Thần Nguyễn Trung Trực Pagoda and Thủy Cung Vinpearl Land Phú Quốc located in the Gành Dầu area.

What popular beaches are close to Melia Vinpearl Phu Quoc?

Guests at Melia Vinpearl Phu Quoc can easily visit Starfish Beach, Mui Ganh Dau Beach and Bai Da beach in the Gành Dầu area.

What popular natural sightseeing spots are close to Melia Vinpearl Phu Quoc?

Melia Vinpearl Phu Quoc is located in the Gành Dầu area, which is famous for natural sightseeing destinations such as Vinpearl Safari.

See map

Explore the neighborhood

What people love about Melia Vinpearl Phu Quoc

  • 10

    Exceptional
    Staff 

    "Luxury at its best with most friendly staff, cleanliness utmost and beautiful villa- what more can one expect on holidays."

    neeraj

    |

    January 9, 2023

  • 9.2

    Exceptional
    Staff 

    "The Facility is very good, and clean The Staff is very kind"

    JUNHA

    |

    November 5, 2019

  • 10

    Exceptional
    Location

    "Perfect location with excellent services!"

    Chon

    |

    November 25, 2022

Property ranking|Compared to 786 Phu Quoc Island properties
See all rankings
Cleanliness score
8.7/10
Couples review score
8.8/10
Value for money score
8.6/10
Service score
8.8/10
Better than
85
%
of Phu Quoc Island properties
Better than
85
%
of Phu Quoc Island properties
Better than
84
%
of Phu Quoc Island properties
Better than
84
%
of Phu Quoc Island properties
Overall rating:

8.3

Excellent
585 reviews
Cleanliness
8.7
Facilities
8.4
Location
7.5
Read all reviews >
What travelers say they love:
Breakfast is plentiful, lots of variety of asian and contine...
Van from Germany
Couple
More about Melia Vinpearl Phu Quoc

More about Melia Vinpearl Phu Quoc

Melia Vinpearl Phu Quoc

With a wide range of services catered to both business and leisure travelers, Melia Vinpearl Phu Quoc makes sure you get the best out of your stay.
Take advantage of a wealth of unrivaled services and amenities at Melia Vinpearl Phu Quoc. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phu Quoc Island can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Melia Vinpearl Phu Quoc. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
The resort villa is entirely non-smoking. Smoking may only take place in restricted designated areas.


Dining and things to do

Wake up with no worries at Melia Vinpearl Phu Quoc, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the resort villa with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the resort villa. Once there, be sure to check out karaoke rooms, bar and nightclub for some in-house nighttime fun.
The resort villa even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Throughout the day, you can enjoy the activities offered at Melia Vinpearl Phu Quoc. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The resort villa's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort villa's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort villa's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like diving. You won't need to go far to experience fun water sports, with the convenience of boats provided.
Test your skills! Get competitive with your travel group or other guests, at the resort villa's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside Melia Vinpearl Phu Quoc and explore Phu Quoc Island during your stay. Your journey through Phu Quoc Island can be completed with a short shopping stop at Duong Dong Market located 19.2 km away.


Reasons to stay here

This resort villa's facilities score higher than 88% of accommodations in the city.
Verified reviews for this resort villa's food and dining options score it better than 86% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 85% of other options in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

4 mentions

Breakfast

2 mentions

Swimming Pool

1 mention

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Casino
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Water park
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Breakfast [free]
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental

Food and dining

Restaurants on site
Oceanus Restaurants
  • Cuisine: Asian, European, Seafood
Taras Restaurants
  • Cuisine: International, Vietnamese, Seafood
Sabbia Restaurants
  • Cuisine: Asian, Vietnamese

Location

Bai Dai, Ganh Dau, Gành Dầu, Phu Quoc Island, Vietnam, 920000
Very good
Location

7.5

Airports
  • Phu Quoc International Airport (PQC) - Vietnam
    26.6 km
  • Sihanouk International Airport (KOS) - Cambodia
    34.1 km
Hospital or clinic
  • Vinmec International Hospital
    1.9 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Vinpearl Safari
    670 m
  • Vinwonders Phu Quoc
    1.4 km
  • Phu Quoc Countryside
    12.1 km
  • Long Beach
    19.1 km
  • Duong Dong Market
    19.4 km
  • Phu Quoc Waterfall
    26.4 km
  • Ho Quoc Temple
    33.3 km
  • Sao Beach
    38.4 km
  • Phu Quoc Prison
    39.0 km
Nearby landmarks
  • Vinpearl Safari
    670 m
  • Dai Beach
    1.1 km
  • Vinwonders Phu Quoc
    1.4 km
  • Vinmec International Hospital
    1.9 km
  • Mui Ganh Dau Beach
    2.4 km
  • Đình Thần Nguyễn Trung Trực Pagoda
    2.5 km
  • Corona Casino
    2.8 km
  • Fingernail Island
    5.9 km
  • Cua Can Beach
    9.3 km
  • Rach Vem Beach
    9.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that the room rate does not include tickets to Vinpearl Land.
  • Extra bed is not available in villas.
  • Maximum occupancy for villas bedroom is 2 adults and 2 children.
    Maximum occupancy for Villa 2 bedroom is 4 adults and 4 children.
    Maximum occupancy for Villa 3 bedroom is 6 adults and 6 children.
    Maximum occupancy for Villa 4 bedroom is 8 adults and 8 children.
  • Children 4 – 11 years old will incur additional charge.
    Children 12 years and over are considered as adults.
    For more detail, please contact the property directly.
  • One child under 4 years old stays for free if using existing bedding.
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. Birth certificates must be presented for children in the groups. In absence of birth certificates, children's ages will be converted from their height.

    An extra bed is not available at this property for villas.

    Children 12 years and over are considered as adults.
  • As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Number of restaurants2
  • Number of rooms 522
  • Year property opened2017

Reviews of Melia Vinpearl Phu Quoc from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.4
Location7.5
Service8.8
Value for money8.6
High score for Phu Quoc Island
Rating
9+ Exceptional (110)
8-9 Excellent (29)
7-8 Very Good (32)
6-7 Good (13)
<6 Below Expectation (35)
Time of the year
Mar - May (24)
Jun - Aug (56)
Sep - Nov (44)
Dec - Feb (95)
All guests (522)
All room types
All languages

Show reviews that mention 

Showing 219 verified guest comments
12345
10.0
Exceptional
Lilach from Israel
Family with teens
Stayed 5 nights in October 2019

Definitely wow!!! ”

An amazing hotel in its beauty, looks like heaven. Beautiful and clean rooms in every private pool, excellent gym, huge pool that is softer on the beach. A private beach and stunning in its beauty, it is impossible to put into words how beautiful the beach is coconut trees and clear water the hotel staff very services. Protecting the environment Using paper requests. There is an electric vehicle service available to transport you anytime, anywhere. In addition, a free airport shuttle service to the city. A rich dining room and a variety of hotel staff will prepare you to eat anything you request. In conclusion if you are looking for heaven this is exactly the place !!!

Reviewed October 19, 2019

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Dear Lilach, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc.

Responded October 20, 2019
Melia Vinpearl Phu Quoc
10.0
Exceptional
Seok from South Korea
Family with young children
Stayed 3 nights in September 2019

fantastic resort!”

was really fantastic resort! stayed for 3 nights, and took a photo when I leave here to keep the house/room in my memory. everything was great during stays, and all employees are very kind and supportable. will recommend my friends to stay here first, then will be no regret!

Reviewed September 20, 2019

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Dear Seok, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc

Responded September 22, 2019
Melia Vinpearl Phu Quoc
10.0
Exceptional
ag from Malaysia
Couple
Stayed 2 nights in August 2019

the best hotel so far”

i only have one comment bout this hotel, this hotel located far from town.. u might have to think twice if u want to stay here.. bt in terms of service,room etc all perfect.. if u a chilling traveller u guys can choose this hotel..

Reviewed August 31, 2019

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Dear Ag, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc

Responded September 02, 2019
Melia Vinpearl Phu Quoc
9.6
Exceptional
Choo from Malaysia
Family with young children
Stayed 2 nights in May 2019

Wonderful Stay!”

Everything was wonderful, the friendly and helpful staffs (especially Ms. Thanh Hoa - Guest Service Agent), the spacious room, the pool, the facilities. We were very happy with our stay except the location is abit far from the town, however the hotel provides free shuttle every evening to Duong Dong Town, we were not aware of this prior to our trip, if we have known earlier we wouldn't move to another hotel at Duong Dong Town on our 3rd day. And the other thing for the hotel to improve is on the quality of their food. Free shuttle service to Vinpearl Land & Vinpearl Safari. Wonderful stay and we will definitely go back to this hotel for our holiday in Phu Quoc.

Reviewed June 07, 2019

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Dear Choo, Greetings from Vinpearl Vinpearl Discovery 2 Phu Quoc! It is our great pleasure to hear of yet another happy guest who enjoyed a great stay with us! Please do help us spread the word about your experience with us to your friends and family. We would love to welcome you back with us for another memorable holiday. Best regards, Pham The Nhan (Mr.) General Manager Vinpearl Discovery 2 Phu Quoc

Responded June 17, 2019
Melia Vinpearl Phu Quoc
9.6
Exceptional
Van from Germany
Couple
Stayed 4 nights in March 2019

Luxury retreat ”

Pros: villa very spacious and clean. Staff are friendly and helpful. Private pool has a beautiful view on the lake. Breakfast is plentiful, lots of variety of asian and continental food. Cons: not really!

Reviewed March 16, 2019

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Dear Van, Greetings from Vinpearl Discovery 2 Phu Quoc! We would like to thank you for taking the time to share your feedback of your stay at Vinpearl Discovery. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best Regards, PHAM THE NHAN (Mr.) General Manager Vinpearl Discovery 2 Phu Quoc

Responded June 17, 2019
Melia Vinpearl Phu Quoc
9.6
Exceptional
Duy from Singapore
Family with teens
Stayed 3 nights in April 2022

Great for family stay”

My family and I had a great time here. The villa was spacious and the buffet breakfast was so good, with many different options to choose from. However, I think the wifi internet connectivity could be improved. But other than that it was enjoyable overall.

Reviewed May 24, 2022

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Dear Mr. Duy, Thank you very much for sharing your experience with us and it was our pleasure to host you and your family at our resort. I am delighted to learn that you had an overall positive stay experience with us, particularly that our colleagues have been helpful to you during the stay. Your kind words are definitely appreciated and your feedback has been shared with the team. Best Regards, Vu Nguyen Hai | General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded June 19, 2022
Melia Vinpearl Phu Quoc
10.0
Exceptional
Trinh from Vietnam
Group
Stayed 2 nights in February 2022

Will be back”

We had special time , will be back on nearly day :)

Reviewed February 22, 2022

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Dear Ms.Trinh, Thank you very much for sharing your experience with us and it was our pleasure to host you and your family at our resort. I am delighted to learn that you had an overall positive stay experience with us, particularly that our colleagues have been helpful to you during the stay. Your kind words are definitely appreciated and your feedback has been shared with the team. Many thanks again and we hope to see you soon again in our hotel. Best Regards, Huynh Minh Sinh - General Manager

Responded February 23, 2022
Melia Vinpearl Phu Quoc
8.8
Excellent
Quyen from United States
Family with young children
Stayed 2 nights in June 2019

Good luxury resort villa can benefit from improvement”

This is a great villa, very well designed and built. Nice location, near beach, casino. The staff are great, always willing to please you. The check in and guest verification process can benefit a lot from improvement to say the least. At check-in they ask for information and official ID (passport or Vietnamese CMND) of every guest who will stay in your villa. For children under 18 without passport, you have to provide birth certificates. Then they will take photo of every guest to identify them for entrance at the restaurant. If there is a non-identified guest (either your chauffeur or an outside visitor) at your premise, somehow they will know and call you to ask about this person. They will then remind you that the said person has to leave by 9:00 PM. I understand their need to get the correct per-head pay and guest privacy, but they could do it with more discretion. Who in the world travels with a birth certificate? And who would want to have their photo taken at a hotel?

Reviewed July 04, 2019

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Dear Quyen, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on Social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc

Responded July 06, 2019
Melia Vinpearl Phu Quoc
10.0
Exceptional
Quang from Vietnam
Family with young children
Stayed 3 nights in December 2020

Exceptional”

Good service & beautiful place

Reviewed January 22, 2021

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Kính gửi Quý khách Quang và gia đình, Ban quản lý Khách sạn xin chân thành cảm ơn những chia sẻ ngọt ngào từ gia đình quý khách về kỳ trải nghiệm vừa qua tại Vinpearl Discovery 2 Phú Quốc. Chúng tôi sẽ cố gắng hơn nữa mang đến cho gia đình quý khách sự chăm sóc tốt nhất trong những lần ghé đến tiếp theo. Xin kính chúc gia đình quý khách thật nhiều sức khỏe, may mắn, thành đạt và hạnh phúc. Trân trọng Đặng Đức Trường | Tổng Quản Lý Vinpearl Discovery 2 Phú Quốc

Responded February 07, 2021
Melia Vinpearl Phu Quoc
9.2
Exceptional
Ng from Malaysia
Family with young children
Stayed 3 nights in December 2019

Value for Money”

So surprising and unexpected the Villa with 2 room was so big and as well as very nice design. We are very enjoyed for the stay. All staffs are very help full and polite.

Reviewed December 06, 2019

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Dear Ng, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc.

Responded January 30, 2020
Melia Vinpearl Phu Quoc
8.4
Excellent
Nuratikah from Singapore
Couple
Stayed 3 nights in October 2019

Good stay”

Pros - Huge room, clean, complimentary airport transfer, clean private beach, various restaurant, casino, games room, buggy service provided. Cons - Expensive laundry service, if you are a vegetarian or muslim breakfast buffet might be difficult as there's pork/bacon in almost every dish. They serve 2 different fried rice but both fried rice have pork suggest they can make one without instead so that people who don't eat pork can have it.We are vegetarian & we ordered room service we wanted the noodles but there's meat inside we ask to take out the meat and replaced with vegetables, it was rejected was told they don't do such request. First time we encounter this at a hotel. The staff didn't tell us about the facilities upon checking in and we only found out about the games room on our last day. Would be great if they can let guest know about the amenities and complimentary afternoon tea within the resort.

Reviewed November 04, 2019

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Dear Nuratikah, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc

Responded November 07, 2019
Melia Vinpearl Phu Quoc
9.2
Exceptional
JUNHA from South Korea
Family with young children
Stayed 3 nights in May 2019

Great”

The Facility is very good, and clean The Staff is very kind

Reviewed November 05, 2019

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Dear Junha, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc.

Responded November 07, 2019
Melia Vinpearl Phu Quoc
8.8
Excellent
Dione from Australia
Family with young children
Stayed 4 nights in January 2020

Very relaxing and enjoyable stay”

The villa was modern and clean and beautiful decorated. The meal options for dinner from the menu were limited as was the wine choices by the glass. Overall we were extremely happy with our stay.

Reviewed January 15, 2020

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Dear Dione, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc.

Responded January 30, 2020
Melia Vinpearl Phu Quoc
9.2
Exceptional
Cecilia from Vietnam
Family with young children
Stayed 5 nights in July 2022

The hotel staff service is exceptional.”

The staff attends to the requests of the guests.

Reviewed July 20, 2022

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Dear Ms. Cecilia, Thank you for taking your time to share your experience at Vinpearl. It is our pleasure to read that you had an enjoyable time at our resort. I have delivered your appreciation to all of our associates. I am sure this will serve as an encouragement for all of us as we strive to improve the quality of service. We hope to welcome you back and I'm sure that your next visit with us will be as pleasure as the previous one. With warm regards, Vu Nguyen Hai - General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded August 19, 2022
Melia Vinpearl Phu Quoc
9.2
Exceptional
Cecilia from Vietnam
Family with teens
Stayed 5 nights in July 2022

A Family Friendly hotel.”

All of the hotel staff are accommodating and helpful. The facilities are convenient for families.

Reviewed July 20, 2022

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Dear Ms. Cecilia, Warm greetings from Vinpearl Discovery Coastalland Phu Quoc and thank you for taking time to share your experience on Social Media. It is our pleasure to read that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. Best regards, Vu Nguyen Hai - General Manager Vinpearl Discovery Coastalland Phu Quoc

Responded August 19, 2022
Melia Vinpearl Phu Quoc
9.2
Exceptional
TAEKYU from South Korea
Group
Stayed 3 nights in January 2020

Exceptional”

Had a really great vacation at there

Reviewed February 04, 2020

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Dear Mr/Mrs Taekyu, Warmest Greetings from Vinpearl Discovery 2 Phu Quoc, Thank you for your support of our resort and for taking the time to share with us your recent visit experience. It is our pleasure to read that you had an enjoyable time at our resort. Rest assured that your kind words have been delivered to all of our associates who always commit to deliver outstanding service to our guests on every visit. We hope to welcome you back to our hotel in the not too distant future. With warm regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc

Responded April 23, 2020
Melia Vinpearl Phu Quoc
8.0
Excellent
Kimberly from Malaysia
Couple
Stayed 3 nights in November 2019

Very Huge Connected Resorts and Hotels”

Vinpearl has many hotels and resorts in this area, all reachable by the tuk tuks operated by the resorts. When we arrived at this resort we were only given very limited info regarding the facilities available, it was by chance that we came to discover other resorts, hotels, restaurants and a casino. Vinpearl resorts are located very far away from town area, but they do provide free shuttle bus to town twice a day. Love the villa, the landscape, the beach, delicious breakfast spread, super friendly and helpful staffs. Only important thing that I wish they will improve is providing info about all the facilities and restaurants to visitors.

Reviewed December 07, 2019

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Dear Kimberly, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc.

Responded January 30, 2020
Melia Vinpearl Phu Quoc
8.4
Excellent
Ann-Marie from Australia
Family with young children
Stayed 5 nights in January 2020

Next Level”

Treated like royalty! The Vinpearl chain is phenomenal but not typically "Vietnam" Great place to relax! Nothing is too much for the staff at Vinpearl an really quiet environment. Great for families

Reviewed April 29, 2020

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Dear Ann-Marie, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social networks. It is our pleasure to read that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. Best regards, Dang Duc Truong | General Manager Vinpearl Discovery 2 Phu Quoc

Responded May 01, 2020
Melia Vinpearl Phu Quoc
6.8
Good
Angie from Australia
Family with teens
Stayed 3 nights in June 2022

Good”

Chose to here again because it is close to Grand World. We made the booking on same day as check in and was notified by email that there was no pickup and that we need to arrange our own transport to hotel. I had to call them to sort out the issue as there was 6hrs before we arrive which is plenty of time for them to arrange vehicle. This was already a bad start to our vacation. Free shuttle service to their parks etc is good but it is packed, you need to get to reception area early. Don’t get on the wrong bus as driver doesn’t ask where you are heading. Villa looks old and tired, there’s lots of poor touch ups. There’s so many marks on the marble kitchen bench. Note there is a kitchen but no microwave, cookery or utensils. There are a set of two glasses and a set two of coffee cups. A bit disappointing when we have four adults and not enough coffee cups. We called to get extra cups but this never arrived. Pool is great, but the tiles on the sides are chipped. I cut my finger while placing my hand on the edge of pool. Definitely a safety issue that needs to be looked at. Getting a lift ( by buggy) out to reception or dining area was slow, we ended up pushing our luggages on morning of checkout out to reception as we waited more than 10minutes for driver to arrive, yet another disappointment!

Reviewed July 01, 2022

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Dear Valued Guest Angie, Thank you for taking the time to share your experience at Vinpearl Discovery Coastalland Phu Quoc Kindly accept our sincere apologies for not giving you a better experience. Thank you very much for your comment. At Vinpearl, we always strive for improvement in order to ensure the quality of our service, therefore we very welcome your constructive feedback. We are taking the appropriate measures to address your comments and prevent future occurrence. We are looking forward to another opportunity to serve you better in the near future. Best Regards, Vinpearl Discovery Coastalland Phu Quoc Vu Nguyen Hai – General Manager

Responded August 19, 2022
Melia Vinpearl Phu Quoc
7.2
Very good
MINJONG from South Korea
Family with young children
Stayed 2 nights in June 2019

Baf food quality but room quality is good”

Baf food quality but room quality is good. Staff is normal

Reviewed June 19, 2019

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Dear Valued Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Pham The Nhan/ General Manager Vinpearl Discovery 2 Phu Quoc

Responded June 25, 2019
Melia Vinpearl Phu Quoc
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