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8.9
Excellent
1,260 reviews
1,260 reviews
"The resort is soooo beautiful, very clean and everyone is nice and helpful."
"Rooms are clean."
"Location is very good, breakfast is good, service ok, charges higher."
"Really amazing location, services, cleanness and properties."
"Good breakfast and nice staffs."
8.9
Excellent
Location rating score
Vinpearl Resort & Spa Ha Long
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Sparkling clean
Check-in [24-hour]
Excellent room comfort & quality
Airport transfer
Excellent breakfast
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Swimming pool [indoor]
Kids club
Free Wi-Fi in all rooms!
Check-in/out [express]
6 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 6km |
Location rating | 8.9 |
Nearest airport | Cat Bi International Airport (HPH) |
Distance to airport | 33.9 km |
Does Vinpearl Resort & Spa Ha Long have bars on the premises?
Experience your holiday retreat the greatest way possible with Vinpearl Resort & Spa Ha Long's bar and poolside bar available right in front of your doorstep for whenever you need a drink or two.
Does Vinpearl Resort & Spa Ha Long offer spa services?
You can enjoy your stay at Vinpearl Resort & Spa Ha Long far more by enjoying the benefits of the property's accessible spa services that are offered for all its valuable guests to make your evening or night even better.
Does Vinpearl Resort & Spa Ha Long provide dry cleaning services?
Yes! Vinpearl Resort & Spa Ha Long features dry cleaning service that is accessible all throughout your stay, ensuring you're always looking confident in your favorite outfit. Please contact the property for more information.
What interesting attractions are in close proximty of Vinpearl Resort & Spa Ha Long that are in walking range?
While staying at Vinpearl Resort & Spa Ha Long, kick start your visit by exploring the nearest point of interest in walking distance to the property such as Bai Chay Beach.
Is a refundable security deposit mandatory upon check-in at Vinpearl Resort & Spa Ha Long?
Vinpearl Resort & Spa Ha Long expects a security deposit upon check-in. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
When was Vinpearl Resort & Spa Ha Long built?
Vinpearl Resort & Spa Ha Long was built in 2015.
At what time of the year is Vinpearl Resort & Spa Ha Long most popular?
Vinpearl Resort & Spa Ha Long's most popular month where verified tourists have stayed the most is in August.
What payment cards are supported at Vinpearl Resort & Spa Ha Long?
Vinpearl Resort & Spa Ha Long accepts up to 5, with payment card options such as MasterCard, Visa, and American Express.
What do past travelers like most about Vinpearl Resort & Spa Ha Long?
Past visitors that stayed at Vinpearl Resort & Spa Ha Long have given this property a rating of 9.257 for its excellent cleanliness as the main highlight for their stay.
What is the average rating that past Families with young children have given to Vinpearl Resort & Spa Ha Long?
Past families with young children that have stayed at this property have given Vinpearl Resort & Spa Ha Long an average rating of 8.6. You can look up more comprehensive customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.
What do local travelers think about Vinpearl Resort & Spa Ha Long?
Verified local visitors that have stayed at this property have given Vinpearl Resort & Spa Ha Long an average rating of 9.2. You can look up on more comprehensive customer ratings, and comments for this property down in the review section.
What is the nearest train, metro, or bus station to Vinpearl Resort & Spa Ha Long?
The closest train, metro, or bus station is Halong Train Station, 4023.98 m away from Vinpearl Resort & Spa Ha Long.
10
"The resort is soooo beautiful, very clean and everyone is nice and helpful."
Perla
|
October 2, 2023
7.6
"Rooms are clean."
Michel
|
September 11, 2023
7.2
"Location is very good, breakfast is good, service ok, charges higher."
SONA
|
October 20, 2023
Vinpearl Resort & Spa Ha Long
Rejuvenate and recharge with a getaway and all that Hạ Long offers at Vinpearl Resort & Spa Ha Long.
Vinpearl Resort & Spa Ha Long offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides taxi services to help you find what you want in Hạ Long.
Parking is always available, provided by the resort for their driving guests. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the resort's tours. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the resort. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Vinpearl Resort & Spa Ha Long include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
The resort also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Vinpearl Resort & Spa Ha Long also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
Vinpearl Resort & Spa Ha Long offers an excellent variety of recreational facilities. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at Vinpearl Resort & Spa Ha Long ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Vinpearl Resort & Spa Ha Long gives you a great reason to spend more time in your swimsuit. For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the resort. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.
Around the property
Take some time to explore Hạ Long. The most well-known nearby local attraction is Dau Go Gotto which is located just about 3.7 km away. Spend a day on an ocean adventure with an easy trip to Hon Ga Choi Island located 5.6 km away.
Reasons to stay here
Past guests rate facilities here higher than 94% of the city's accommodation.
This resort's food and dining score higher than 95% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 99% of accommodations in the city.
9.1
Swimming Pool
11 mentions
Food & Dining
9 mentions
Breakfast
4 mentions
Housekeeping
4 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.
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Airport transfer
Private beach
Free Wi-Fi in all rooms!
Hot tub
Hidden Piece of Paradise ”
From time of checkin to checkout it was perfection. The duty manager, chef, poolside bar staff to the cleaners were so professional and warming Rooms are clean providing you with the most picturesque views. The furniture was amazing almost feel like your walking into a palace. Daily buffet breakfast caters for all cultures and so delicious. There was a chef egg station as well as a Pho and soup chef station. The staff were just so attentive as soon as you sat down asked what coffee you required. There is a tourist company that handles all of activities of the island which was so convenient and well priced. The facilities at the resort has everything and more you could ask for. After a long day to sit in the pool and have a cocktail viewing Ha Long Bay was unforgettable. Recommended to couples, families or any person.
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Hello! Dear Value Guest, First of all, we would like to express our sincere thanks to you for taking the time to send splendid reviews about the service at Vinpearl Resort & Spa Ha Long, Thank you for choosing Vinpearl Resort & Spa Ha Long as your stay in Ha Long and we hope to welcome you back for even greater experiences. Best regards, Hotel Manager
Best in Halong bay”
As soon as we entered the property we realised it's gonna be amazing... The hotel reception was huge and they offered is welcome drink. Then they took us to their island throught private ferry. It was 2 min boat ride. That island had only one hotel. It was a massive property.Breakfast, Gym, steam sauna and jacuzzi was included in the package... We had an amazing time at the pool side bar . They are maintaining good standard of hygiene. It was a worth every single penny. We would love to stay their again if we visit halong bay again.
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Dear Mr/Ms. Sugandha Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Gorgeous resort ”
From the moment we arrived at Vinpearl Ha Long Bay Resort checked in areas, we were very impressed with their warm welcome. Their staff swiftly took us to Vinpearl Island on a boat. The entire resort was so gorgeous and elegant! The staff was so accommodating and helpful. Breakfast buffet was delicious and beautiful. Pavilion restaurant was so delightful and their gourmet food was out of this world. This resort is like Heaven!
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Dear Mr. Raymond Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Best getaway in Vietnam. ”
Absolutely love it here. The staff is top notch and the facilities always pristine, very relaxing and very comfortable bed. I sleep like a baby and my needs are always met.
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Dear Mr/Ms. Sergio Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
One word - Great!”
Vinpearl is a customer-oriented 5 star hotel. Their customer service was the main reason that make me want to go back to Vinpearl for my future trip. They value and care for their customer even in smallest matter, they really take it seriously on customer request and comment. To me Vinpearl is an International Customer-Oriented Luxury 5 Star Resort. If compare about customer-service in Vietnam's 5 Star Hotel, I personally think that de la Coupole in Sapa is far behind compare to Vinpearl.
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Dear Mr. Vincent Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Just perfect ”
Location, facility and food everything was perfect… they have kids play area that was very amazing, so you can leave your child there for few hours and can take spa or go to gym and can be have a beach side date as well….lovely stay 🤩
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Dear Mr/Ms.Pulkit, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Marvelous !”
It made us feel like inside of a Palace! Everything was perfect…the room, facilities, service, the view from the room was breathtaking! The only drawback was the restaurants which are overpriced, but you have plenty of options nearby. Overall, marvelous! I strongly recommend it!
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Dear Mr. Nouguier Sébastien Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Absolutely Outstanding Experience ”
One of the finest properties I have stayed in and extremely helpful jovial staff. Great amenities, picturesque view and good food. We were well served by the staff and also were given special treatment by them. Highly recommend and will surely visit back.
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Dear Mr/Ms. Sameer Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Best holiday in HaLong”
I stayed here after a trip on Cruise in Halong bay. Everything was great. 5 stars and definitely will comeback soon
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Hello! Dear Value Guest, First of all, we would like to express our sincere thanks to you for taking the time to send splendid reviews about the service at Vinpearl Resort & Spa Ha Long, Thank you for choosing Vinpearl Resort & Spa Ha Long as your stay in Ha Long and we hope to welcome you back for even greater experiences. Best regards, Hotel Manager
Great place and nice staff”
We just stayed for 3 nights. It is in low season, not many other customers. Overall, the resort is nicely located and designed with fantastic views. Big thumb up to staff, they really tried hard to keep us well services.
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Dear Sir/Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
A hotel worth recommending”
The entire hotel has very good hardware, the staff is friendly and courteous, actively assisting with a smile. The outdoor swimming pool faces the view of Ha Long Bay, the room is very large and clean, the TV can watch YouTube, the disposable items are of very good quality, the skin care products use high-end brands, and the breakfast is rich. Definitely feels like a vacation.
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Dear Mr. MR CHUNG PIT LEUNG, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Excellent 5 star resort!”
Definitely a must visit. Very attentive and helpful staff, clean facilities, awesome views.
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Dear Mr/Ms Thuan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
Exceptional”
Just outstanding. Instead of taking a Ha Long Bay cruise, just stay here and rent a boat for a few hours to cruise. Excellent resort and so much better than the 5 star cruise boat.
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Mr Kim Dong Hyung, Thank you for choosing Vinpearl Resort and Spa Ha Long for your recent vacation in Vietnam. Thank you for your helpful feedback as it shown us which points needed to be improved to satisfy our valued guests like you. Guest’s satisfaction is our first priority, and it is only through your valuable feedback that we can improve our service and facilities. We hope to having a chance to welcome you back to Vinpearl Ha Long in the near future and showing you our improvement. Best regards, Hotel Management Team
Exceptional”
Best value for the money awesome staff and excellent food. Very happy with my stay.
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Dear Mr/Ms. Sergio Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management
a good accommodation”
It was nice to stay with the kids. Especially, the staff in the kids room was very kind and I appreciate it. It was my second visit, and the rooms were a little cold because they were all winter. There was a difficulty because the temperature could not be adjusted, but thank you for lending me a heater.
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Dear Boyoung, I would like to thank you very much for sharing your marvelous comments, we are flattered to read know that you “ satisfied with our staff ”. It is our commitment to provide excellent service to all of our guests and it is such a great thought that you have experience this. Thank you so much for your ongoing supports and we are pleased to be at your service. Warm regards, Hotel Management Vinpearl Resort & Spa Hạ Long
Best resort in Ha Long”
The Ocean View Executive Suite had two balconies facing the bay. The room was super clean and the staff was very attentive. There was outdoor and a heated indoor pool. Breakfast buffet was exceptional. Highly recommend this place as romantic getaway or family vacation.
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Dear Valued Guest, We are super pleased that you throughly enjoyed your recent stay experience with us and many thanks for recommending us to anyone planning to travel to our stunning locale. Your kind words regarding our facilities and our staff certainly encourage the entire team at the hotel. Hopefully we have the opportunity to welcome you back to the Hotel gain in the near future. Regards, Hotel management team.
An unforgettable stay”
The 10 of us are very impressed with this resort on this beautiful island. -Vinpearl staff arranged transport for us from Hanoi hotel to this resort. Fast check-in at the grand ferry terminal. Only a few minutes ferry transfer with short waiting time -A wide spread of sumptuous food for both breakfast and dinner buffet at Bayview Resturant -Good and value for money spa services. It costs 700,000 VND after the 500,000 VND discount for body massage. -Pavilion Restaurant is a very big and unique restaurant sitting on the sea. I enjoyed the ambience and 'live' band while dining there. It is a pity that it was rather quiet when we dined there twice. I suppose most hotel guests are not aware of this restaurant. It was the concierge staff who showed us the way. -We like the gym which opens at 6 am -Sunset Halong Bay cruise from 3 to 6 pm. We cancelled the trip as most of my group members felt the night gets dark from 5 pm and the cruise tour is too short. The staff was very kind to help us arrange booking from another cruise operator.
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Dear Wee, Warm greetings from sunny Ha Long Bay! Thank you for your kind feedbacks, we are delighted to know that you enjoyed your stay with us. Our associates always strive to provide guests with top quality services and exceeding expectations. We thank you for your comments and look forward to your future visit back to our hotel. Faithfully, Hotel Management Team, Vinpearl Ha Long Bay Resort
26th Birthday Celebration!”
Vin Pearl Ha Long Bay Resort exceeded my expectations! From the smooth check-in operation until the end, truly an amazing Birthday treat for myself! It gives me a truly paradise experience. I celebrated my 26th birthday on this resort and I could not ask for more. Heavenly sumptuous buffet breakfast, relaxing ambiance of spa, sauna and jacuzzi, 5-star swimming pool area, vibrant gym facilities! Truly an amazing experience for me! And one thing, this experience make a memorable and unforgettable one. A nice birthday present from the resort. Delicious birthday cake. Thank you Ms. Huyen for your warmth hospitality. You are truly an asset of the company. Company should promote you soon.
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Dear Mr. Allan, Warm greetings from sunny Ha Long Bay! Thank you for your kind feedbacks, we are delighted to know that you enjoyed your stay with us. Our associates always strive to provide guests with top quality services and exceeding expectations. We thank you for your comments and look forward to your future visit back to our hotel. Faithfully, Hotel Management Team, Vinpearl Ha Long Bay Resort
6 Star Hotel in Halong Bay.”
Vinpearl Hotel Halong Bay is the most luxurious hotel & resort you will find in Halong Bay. The rooms are luxurious, has a magnificent outdoor pool which is huge with a pool bar with in pool seating; a seawater swimming enclosures with lifeguards plus an indoor pool. Other hotel amenities include steam room & sauna, two restaraunts with buffet or a la carte to choose from. The cruise boat tours of HalongBay ate about a 25 minute taxi ride from the hotel.
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Dear Ross, Thank you for choosing to stay with Vinpearl Ha Long Bay Resort during your recent visit to Ha Long and for recommending us to other travelers. We are delighted to learn that you loved the hotel accommodation and satisfied with our associates. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Vinpearl Ha Long. Yours sincerely, Hotel Management Team Vinpearl Ha Long Bay Resort
Nice but not perfect for a five star hotel”
The Vinpearl at Ha long Bay is a resort on its own private island. The hotel is a beautiful and elegant building with an uninterrupted view of the limestone islands. Its numerous private beaches are clean & peaceful and it has a number of good sized swimming pools to choose from. The staff are friendly and always willing to help and we had a great massage at the spa as you would expect at a 5* resort. Unfortunately, there were a few things that let it down including those that it can fix and those it probably cannot. Those it can: - At check-in we weren't given any details such as the times for breakfast/dinner or any activities that it has to offer. - We had to go get our bags when we first arrived as they weren't brought to our room. - The food quality in their a la carte restaurant (pavilion) was poor. Our seafood fried rice contain hardly any seafood and the pizza we ordered would be identical to the ones you get as part of the all inclusive option. - Two of our choices from the wine list they did not have and it arrived at our table after our food. - The quality of the food in the all inclusive options was OK but not great. - The hotel can get rather hot and in our room (552) the AC was not working very well. - The minibar in the room was not cold enough and didn't have any alcohol. Unless you go to the pool bar, there is no where to relax or to be entertained. They had a band play in the evenings but they would be drowned out by the noise from the crowds, and the bar in the entrance area didn't have any ambience. - Given the size of the gym, there aren't that many weight related pieces of equipment. Those it cannot: - It seems everyone descends on the Bayview restaurant at the same time and so it is extremely busy. It is impossible to have a relaxing dinner unless you go at 9:30pm as it is so chaotic and noisy with kids running riot. - I saw children try food with the serving spoons and then proceed to put them back into the dishes. - Rather than take a sel
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Dear Ross, First of all, we would like to thank you very much for having chosen Vinpearl Resort & Spa Ha Long for your recent stay and for sharing your feedback. We are very sorry for any inconvenience caused to you during your stay with us. We will try to improve our services as soon as possible. We are looking forward to have the pleasure to welcome you back soon at Vinpearl Resort & Spa Ha Long. Warmest regards, Hotel Management Team Vinpearl Resort & Spa Ha Long