Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay

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8.9

Excellent

204 reviews

204 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location - 2.76 kilometers from city center
Parking
Available
Popular landmarks
Bai Chay Bridge 2.5 km
Dong Thien Cung 8.4 km
Dau Go Gotto 8.4 km
Hon Ga Choi Island 9.2 km
Luon Caves 10.9 km
Soi Sim Island 11.2 km
Sung Sot Cave 11.7 km
Cua Van Fishing Village 16.2 km
Nearby landmarks
Công viên Lán Bè 140 m
Vincom Plaza Ha Long 350 m
Quang Ninh Province General Hospital 480 m
Vườn hoa 500 m
Hòn Hai - Cô Tiên 550 m
Ha Long Market 610 m
Hòn Cặp Ré 660 m
City Lake 720 m
Hon Gai Port 720 m
Hòn Rùa 820 m
Boat/cruise
Newly renovated

Viola Cruise Halong Bay

Hon Gai Port, Hạ Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hon Gai Port part of Hạ Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Excellent food & dining

Newly renovated

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Spa

Bar

Value for money8.7
Distance to city center2.6 km
Location rating9.2
Nearest airportCat Bi International Airport (HPH)
Distance to airport40.3 km

Rooms available at Viola Cruise Halong Bay

Excellent
Room comfort & quality

8.9

Double or Twin Room with Sea View - 3 Days 2 Nights
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double or Twin Room with Balcony - 3 Days 2 Nights
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Triple Room with Sea View - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 3 single beds
Enter dates to see prices
Family Room with Balcony - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 single bed and 1 double b...
Enter dates to see prices
Premier Room with Balcony - 1 King Bed
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Double or Twin Room with Balcony - 2 Days 1 Night
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double or Twin Room with Sea View - 2 Days 1 Night
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Honeymoon Cabin with Private Balcony
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Family Room with Balcony - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 single bed and 1 double b...
Enter dates to see prices
Triple Room with Sea View - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Viola Cruise Halong Bay?

Check-in is from 11:00 AM, and check-out is until 09:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Viola Cruise Halong Bay?

Viola Cruise Halong Bay is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the cruise know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Viola Cruise Halong Bay also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Viola Cruise Halong Bay has a car park right on site for maximum convenience.

Is breakfast offered at Viola Cruise Halong Bay?

Wake up to a great buffet breakfast at Viola Cruise Halong Bay.

What are my dining options at Viola Cruise Halong Bay?

Viola Cruise Halong Bay features an on-site restaurant for your dining convenience.

What is the smoking policy at Viola Cruise Halong Bay?

Viola Cruise Halong Bay does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Viola Cruise Halong Bay?

Viola Cruise Halong Bay is located in Hon Gai Port, famous for good restaurants such as Hoang Quan Restaurant, Wander Station and Rock House Pizza.

What popular shopping places are close to Viola Cruise Halong Bay?

Shopping options in Viola Cruise Halong Bay’s Hon Gai Port neighborhood include Ha Long Market.

What are popular attractions near Viola Cruise Halong Bay?

Viola Cruise Halong Bay is located in Hon Gai Port area, which is famous for attractions such as Công viên Lán Bè, Vườn hoa and Quang Ninh Museum.

What popular natural sightseeing spots are close to Viola Cruise Halong Bay?

Viola Cruise Halong Bay is located within Hon Gai Port, which makes it conveniently close to natural sights including Sung Sot Cave, Bai Tho Mountain and Hòn Hai - Cô Tiên.

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Explore the neighborhood

What people love about Viola Cruise Halong Bay

  • 10

    Exceptional

    "Many fun activities that we all enjoyed."

    Patrick

    |

    August 17, 2019

  • 10

    Exceptional
    Staff 

    "Friendly attentive crew, Hoy was really good."

    Ana

    |

    August 12, 2019

  • 9.2

    Exceptional

    "Food served was good."

    Samuel

    |

    August 6, 2019

Property ranking|Compared to 748 Hạ Long properties
See all rankings
Room comfort score
8.9/10
Location score
9.2/10
Value for money score
8.7/10
Service score
9.2/10
Better than
98
%
of Hạ Long properties
Better than
96
%
of Hạ Long properties
Better than
94
%
of Hạ Long properties
Better than
94
%
of Hạ Long properties
Overall rating:

8.9

Excellent
204 reviews
Cleanliness
8.7
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
The food on the cruise was good.
Chew from Malaysia
Group
More about Viola Cruise Halong Bay

More about Viola Cruise Halong Bay

Viola Cruise Halong Bay

Enjoy both relaxation and cultural exploration offered by Hạ Long at Viola Cruise Halong Bay.
Viola Cruise Halong Bay offers numerous on-site facilities to satisfy even the most discerning guest. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Hạ Long can be assisted with the shuttle services available here.
Parking is provided for guests by the cruise. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The cruise's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service offered at Viola Cruise Halong Bay.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The cruise is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Viola Cruise Halong Bay are designed with the guest in mind. To enhance your stay, some rooms at the cruise come with blackout curtains and air conditioning. The specially-designed rooms at Viola Cruise Halong Bay offer a layout option like a balcony or terrace. You may be assured to know that bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Viola Cruise Halong Bay, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the cruise. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Viola Cruise Halong Bay has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage and spa. Stay wet and wild with fun family water activities like fishing and non-motorized water sports.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside the cruise and explore Hạ Long. Tourists travel from around the world to see Dau Go Gotto, which is an easy visit just 8.4 km away. Take a trip to somewhere offshore with an island adventure at Hon Ga Choi Island located 9.1 km away.


Reasons to stay here

Verified reviews for this cruise's food and dining options score it better than 98% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

27 mentions

View

5 mentions

Housekeeping

5 mentions

Internet

2 mentions

Languages spoken

  • English
  • Spanish
  • Vietnamese

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Karaoke
  • Massage
  • Spa
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [on-site]
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Daily housekeeping
  • Desk
  • Exterior corridor
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi [free]
Location
Hon Gai Pier, Halong, Hon Gai Port, Hạ Long, Vietnam, 8433
Exceptional
Location

9.2

Airports

  • Cat Bi International Airport (HPH)
    40.3 km

Public transportation

  • Halong Train Station
    8.5 km

Hospital or clinic

  • Quang Ninh Province General Hospital
    480 m

Shopping

  • Bai Chay Commercial Center
    3.8 km

Convenience store

  • Thu Huong Convenience Store
    1.9 km

Cash withdrawal

  • ATM
    850 m
What's nearby

Popular landmarks

  • Bai Chay Bridge
    2.5 km
  • Dong Thien Cung
    8.4 km
  • Dau Go Gotto
    8.4 km
  • Hon Ga Choi Island
    9.2 km
  • Luon Caves
    10.9 km
  • Soi Sim Island
    11.2 km
  • Sung Sot Cave
    11.7 km
  • Cua Van Fishing Village
    16.2 km

Nearby landmarks

  • Công viên Lán Bè
    140 m
  • Vincom Plaza Ha Long
    350 m
  • Quang Ninh Province General Hospital
    480 m
  • Vườn hoa
    500 m
  • Hòn Hai - Cô Tiên
    550 m
  • Ha Long Market
    610 m
  • Hòn Cặp Ré
    660 m
  • City Lake
    720 m
  • Hon Gai Port
    720 m
  • Hòn Rùa
    820 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Cruise itinerary and schedule are subject to change upon weather and operating conditions.
  • If you have any dietary requirements, please inform the cruise prior to departure.
  • Check-out is 9:00 AM. The cruise will arrive at the Hon Gai Wharf at 12:00 PM. The estimated time for traveling from the Hon Gai Wharf to the Hai Phong Airport is over 1 hour by bus, and from the Hon Gai Wharf to the Noi Bai Airport is between 4 to 5 hours by bus.
  • Guests are required to provide the hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.

    Please be informed that an advance registration is required with full name, gender, date of birth, nationality, passport number or ID, Visa, Mobil number for all Passengers and send back to the property at least before 48 hours to avoid missing cruise registration due to late information. It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 48 hours in advance of cruise boarding date. Otherwise the guest may not be allowed to be onboard.
  • Children 4 – 6 years old will be charged 50% of the adult price.
    Children 7 – 8 years old will be charged 75% of the adult price.
    Children 9 years and over are considered as adults.
  • The room rate does not include transfer bus. The transfer bus will pick up the guests from hotels located in Old Quarter Area and the guests who are not in the area will be picked up at the general pick up location at 56 cầu gỗ Street (near Hoan Kiem Lake, the second house in the alley).

    The cruise will arrive at 12:00 PM at 6a Lê thánh Tông street- office address in Hòn gai harbor. Check-in/boarding time: 12:30 PM by tender boat (extra charge applies).
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:00
  • Check-out until09:30
  • Reception open until00:00

Getting around

  • Distance from city center2.6 km

The property

  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 16
  • Year property opened2014
  • Most recent renovation2104

Reviews of Viola Cruise Halong Bay from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness8.7
Facilities8.4
Location9.2
Room comfort and quality8.9
Service9.2
Value for money8.7
High score for Hạ Long
Rating
9+ Exceptional (89)
8-9 Excellent (23)
7-8 Very Good (13)
6-7 Good (9)
<6 Below Expectation (7)
Time of the year
Mar - May (41)
Jun - Aug (31)
Sep - Nov (25)
Dec - Feb (44)
All guests (204)
All room types
All languages

Show reviews that mention 

Showing 141 verified guest comments
12345
10.0
Exceptional
Patrick from Philippines
Group
Deluxe Double or Twin Cabin with Private Balcony - 3 Days 2 Nights
Stayed 2 nights in August 2019

One of the best of all vacations”

I can't say enough regarding AST and Viola Cruise. Very prompt when picked up at the airport and hotel. Clean buses and vans, Knowledgeable drivers. The cruise ships were just the right size with a capacity of around 30. Food was overwhelming with quality & quality. Many fun activities that we all enjoyed. The staff went out of their way to accommodate our every wish. The venue of Ha Long Bay is one of nature's marvels. Just beautiful. We can't say enough regarding this cruise.

Reviewed August 17, 2019

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10.0
Exceptional
Quang
Couple
Premier Room with Balcony - 1 King Bed
Stayed 1 night in December 2018

Amazing cruise for its price!”

The room was amazing and very luxurious, our tour guide happy was the best! Very small people on the boat but they were all so nice and they made us feel comfortable, really enjoy the scenery. Such a beautiful tour.

Reviewed January 04, 2019

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10.0
Exceptional
Diane from United Kingdom
Family with teens
Premier Cabin with Private Balcony - 2 Days 1 Night
Stayed 1 night in August 2019

Fab experience cruising Ha Long Bay”

Really cute boat. Clean. Traditional wood decor. Just to be out on the bay in the scenery was fantastic. The kayaking was fun. The cookery demo was good. The food was very plentiful but not great. Could benefit from less food and more simple. Pay as you go for drinks but everything else was included. There were only about 15 on our cruise so not too crowded. Loved it!

Reviewed August 10, 2019

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9.2
Exceptional
Suzanne from South Korea
Family with young children
Deluxe Double or Twin Cabin with Sea View - 3 Days 2 Nights
Stayed 2 nights in December 2018

Great cruise in Bai Tu Long Bay”

My family and I (five people) just completed a two night/three day trip on Viola Cruises in Bai Tu Long Bay for Christmas. The crew, the place and the experience were unforgettable. However, I was disappointed because Agoda advertised a queen size bed and it was not. Agoda has some ways to go with advertising professionally. When I followed up with Viola Cruises, they also confirmed that my queen size bed was 180 cm. In America, a queen size is about 193cm. If you book this, book with a different travel website so you are not disappointed with the bed width. My husband, 5-yo daughter and I ended up squeezing in a double (at best) and I did not rest well. I payed $100 more for this pleasure. Other than the truth in advertising, the overall experience was unforgettable. We had Lucky for Christmas and he was awesome. He is as good as they say. Also, Tuan was wonderful. He went out of his way to make sure we were comfortable and even dropped us off at the Ha Long Bay bus station so we could get to Haiphong and on to Cat Bi airport. The rest of the crew was just as amazing. I would highly recommend a second night stay if you can. It is well worth it. Viola Cruises is thorough and professional. The cook and the staff prepared many delicious meals. Joseph on the Lemon Cruise was a fabulous host as well. The ship is beautiful and it has the historic Indochina junk nostalgia.

Reviewed January 03, 2019

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10.0
Exceptional
Lyndal from Australia
Family with teens
Deluxe Double or Twin Cabin with Sea View - 3 Days 2 Nights
Stayed 2 nights in April 2019

A must do activity”

We did the 3 day 2 night tour and thoroughly enjoyed it. The food was plentiful and of good quality. I would highly recommend this tour to anyone. The staff are very accommodating and were more than happy for members of our group to sit out of activities if they wanted.

Reviewed April 21, 2019

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9.6
Exceptional
Jessica from United States
Family with young children
Honeymoon Cabin with Private Balcony
Stayed 1 night in February 2019

Beautiful location and great staff”

The Halong Bay cruise was our favorite part of our trip to Vietnam. We had our 9mo daughter with us and everyone was incredibly accommodating. She actually really enjoyed crawling around on the deck and playing with the staff. I liked the size of our boat--there were probably a total of 20-25 people. It felt more intimate and relaxing. We did the 2 day 1 night cruise which I think was enough. We weren't able to do the kayaking because of our kid but we were able to take a rowboat with a local rower. I don't feel like we missed out at all. Food was very good. We had the honeymoon suite which worked out well for us. We were at the very rear of the boat so I don't think anyone was disturbed by our little one (at least I hope not). Would highly recommend.

Reviewed March 08, 2019

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10.0
Exceptional
Linh
Couple
Deluxe Double or Twin Cabin with Private Balcony - 2 Days 1 Night
Stayed 1 night in August 2019

Very pleasant trip”

We have a really enjoyable experience on Viola Cruise with our tour guide Hội. We recommend Viola Cruise to visitors looking for a pleasant and leisurely experience at one of the best destinations Vietnam has to offer.

Reviewed August 15, 2019

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10.0
Exceptional
Ana from Australia
Solo traveler
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in August 2019

Great crew. We’re looked after Hoy and the crew of Viola.”

Friendly attentive crew, Hoy was really good. He speaks very good English and extremely helpful

Reviewed August 12, 2019

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10.0
Exceptional
Mengchun from China
Solo traveler
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in February 2019

Great trip”

Good room with nice view. The service is good. Meet some good friends. Food is nice as well.

Reviewed February 11, 2019

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9.2
Exceptional
Samuel from Singapore
Group
Family Room with Sea View - 2 Days 1 Night
Stayed 1 night in August 2019

Great Experience”

Booked Viola Cruise just a day before as our original cruise was cancelled due to typhoon Wipha. We were informed that the harbour was opened to ships just 15min before the bus came to pick us up from the apartment. The tour guide John was very entertaining and friendly. Food served was good. Rooms were quite clean. It rained for the two days we were there. However, we still managed to do all of the activities planned.

Reviewed August 06, 2019

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9.2
Exceptional
Samuel from Singapore
Group
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in August 2019

Great Experience”

Booked Viola Cruise just a day before as our original cruise was cancelled due to typhoon Wipha. We were informed that the harbour was opened to ships just 15min before the bus came to pick us up from the apartment. The tour guide John was very entertaining and friendly. Food served was good. Rooms were quite clean. It rained for the two days we were there. However, we still managed to do all of the activities planned.

Reviewed August 06, 2019

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10.0
Exceptional
Yuji from Vietnam
Family with teens
Triple Room with Sea View - 2 Days 1 Night
Stayed 1 night in August 2019

I want to go”

I could not go, because ship already left when I reach harber on 11:40 am.

Reviewed August 15, 2019

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9.6
Exceptional
WEN from China
Couple
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in March 2019

Really good service ”

Our tour guide Lucky is professional and fun, and he speaks fluent English. The trip is quite relaxing, so may be a little disappointing for hikers. We played music and had lots of drinks on the board at night.

Reviewed March 05, 2019

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9.2
Exceptional
Maja from Germany
Couple
Premier Room with Balcony - 1 King Bed
Stayed 1 night in March 2019

Lovely boat ”

We have been checking different cruises and liked the sound of Viola cruises. The boat was lovely with clean rooms and a very comfortable bed. We choose a room with a balcony which allowed some alone time. The food was great and plentiful. A few snacks could be vbiught

Reviewed March 15, 2019

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9.2
Exceptional
WONG from Malaysia
Family with young children
Family Room with Balcony - 2 Days 1 Night
Stayed 1 night in February 2019

FRIENDLY TOUR GUY - HAPPY (MR HANG)”

CHECK IN OFFICE ROUGHNESS. CRUISE FOOD IS VERY DELICIOUS. TOILET ROOM NOT CLEAN. OUT CRUISE ACTIVITIES TOTAL 2 ONLY. 1st DAY - SEAT (4-6 pax) TRADITIONAL BOAT ONE ROUND (30min+/-) 2nd DAY - Hang Thien Canh Son MOUNTAIN WITH SAND BEACH (1hour+/-)

Reviewed February 14, 2019

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8.8
Excellent
Ryan from Philippines
Group
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in April 2019

Halong at its best.”

Our guide Lucky Hoi is very friendly and accommodating. The staff in general are also very helpful and friendly. Viola needs refurbishing. Though what it lacks in upkeep it more than makes up for the excellent service. Food is just okay, but the stunning views are arresting. Especilly at Bai Tu Long area where they took us to have a more intimate experience.

Reviewed April 12, 2019

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8.8
Excellent
Lim from Singapore
Couple
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in February 2019

Magnificent view”

Go with an open mind. Do not compare to an International Cruise. They are trying hard to be better. They should at least provide drinking water during meal time. Meals are simple. Cabin with the balcony is great.

Reviewed February 08, 2019

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7.6
Very good
Chunyu from Taiwan
Group
Triple Room with Sea View - 2 Days 1 Night
Stayed 1 night in April 2019

Old vessel but nice staff”

There's a leaking problem at the room we stayed (3 beds,) though to be fair, there was a thunderstorm at night, but still... The food was ok. However, the staff are really friendly and helpful. Thanks a lot!

Reviewed June 01, 2019

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6.8
Good
Nathalie
Couple
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in March 2019

The organizer had such a strong accent , we had a hard time understanding most of what he said. ”

Staff needs to speak clear English. The schedule and itinerary was not respected. We were stressed as we were asked at the last minute to get going for certain activities and meals, caused by the change in the schedule.

Reviewed March 24, 2019

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5.6
Daniel
Solo traveler
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in February 2019

I enjoyed it”

I didn’t actually stay on the Viola Cruise; I stayed on Christina Diamond Cruise which is run by the same company. So this is a review of the company and the experience, I guess. I was informed a day before that my cabin on Viola was infested with bed bugs and I was moved to Christina. Called it an upgrade. Saw Viola on the water at the same time as us, but maybe they just leave that one room empty, but still go out with the other rooms occupied. Despite this, I enjoyed my time and was happy with the price, though like many things in Vietnam, you always wonder if you overpaid. For example, I paid for a bus transfer from Hanoi to the cruise as well, but several others on the same bus transfer picked up from roughly same place was charged 50% more. Uy, the tour guide, was excellent. You’re really there for the scenery, and these two cruises go out to Bai Tu Long bay, which is further out and less crowded than other parts of the bay.

Reviewed March 10, 2019

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