Yuzawa Grand Hotel
This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Yuzawa part of Yuzawa, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.
Bicycle rental
Valet parking
Shuttle service
Sauna
Free Wi-Fi in all rooms!
Luggage storage
Location wonderful and onsen is perfect”
Good location if u are taking the train. Its opposite the station and its by the road with many resturants. Onsen is wonderful. Food is not as good as we thought. Room is spacious and clean.
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Dear I am sorry that I could not prepare a satisfactory dish. Please point out what kind of menu you should have for the future Yuzawa Grand Hotel. We will do our utmost to make it possible.
Excellent Location & Spa”
Just acroos the road from the JR Echigo Yuzawa Stn within 2 minutes walk (though you need to pull the luggage to walk up a rather steep short slope before reaching the hotel entrance). The Japanese style room is spacious, a bit old in decor but tidy and clean. The public baths are great and certainly can refresh you after a day of skiing. Basic communication with the hotel staff was not a problem to us.
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Dear It is a steep slope from Echigoyuzawa Station to the hotel. Please call the hotel when you arrive at Echigoyuzawa Station. I will pick you up immediately. When you return, ask the front staff to send you to the station. Please try next time. Yuzawagrandhotel staff
Nice hotspring and breakfast, high quality staff”
Breakfast is amazing, the staff has good English and very nice. You can enjoy a decent hot spring place over there to relax yourself. However, the room itself is not too new but it is clean and large.
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Dear The rooms are not new, but we focus on cleaning. No matter when you come, we will prepare a clean and comfortable room, so please come again.
Exceptional”
Under 5min walk from echigo station. Although a lil tired deco but it’s very clean and amazing amenities- 1. Complimentary cold sake/beer after onsen 2. Outdoor & indoor onsen is beautiful 3. Large variety bfast & dinner buffet. Live stations - freshly made sushi, snow crabs & beef
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Dear Access from Echigo Yuzawa Station is the greatest attraction of the hotel. Arriving at the hotel with almost no walk from the station, there are several ski areas within a few minutes by shuttle bus from the hotel. We have prepared a delicious meal, so please come again next year.
Exceptional”
Convenient location, big and clean room, great onsens and a reasonable spread of breakfast buffet
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Dear Thank you for staying here. It was good to have a fun trip! Please come to Japan again.
Exceptional”
Great Hotel, close to the JR station. Easy to go skiing from the Hotel. Best onsen I have ever been
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A free shuttle bus is useful for ski resort. The shuttle bus operates at intervals of 30 minutes. There is also a free shuttle bus between Echigo Yuzawa Station and the hotel. Please use this convenient service next time as well.
Great location”
Great location, close to train station and ski resorts. Good onsen.
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Dear We are helped that the hotel is close to the station and the ski resort. From now on we will strive to strengthen the services in the hotel.
We had large western & Japanese room, very nice comfortable, 2 good onsens, big bfast & dinner buff”
Free pickup/drop off to/from station, has own ski rental, free shuttle bus every 30 mins to Yuzawa Gala(3 mins) & Gala Yuzawa(5 mins) The Echigo Yuzawa station has many shops, eating, buses, etc.
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Dear There will be plenty of snow this year so you could have enjoyed the winter of Yuzawa. I am also happy to have fun with hot springs, skiing and meals. Please come to see the snow again.
Good location”
Very good location
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ご宿泊いただき、ありがとうございました!! また日本に、湯沢にきてくれるのを楽しみにしています。 また来てくださいね!
Echigo Yuzawa Station”
Best location near to train station has always been our main preference when picking a hotel. Room is huge and overlooking a beautiful mountain with patches of snow (its early winter) and chair lift.
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Dear There is little snow this year, but it has finally snowed today. Tomorrow is a silver world. Please come to the snow this time.
i like onsen”
good service
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Dear Thank you for staying. We look forward to your next visit.
Good”
I have sent message to the hotel for the room arrangement before arrival but no reply from hotel. The staff here are nice but not flexibility enough to handle the room arrangement. The location is near to JR shinkansan station but there is a slope which is nightmare to guest at snowing condition. There are free luggage storage, the room is a bit old, the onsen does not have towel provided and we need to take the tower from room. The breakfast is very simple and not as good as reported by other guest, the choice of food is very limited actually.
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Dear I am sorry that I can not help you with satisfying accommodation. I think that the guidance in advance was not enough, but if you arrive at Echigo Yuzawa station you will be picked up as soon as you can call the hotel. You do not need to climb a hopeless slope with heavy baggage. For meal we will make efforts to offer more touching menu than now.
Good”
Hotel should provide more channels for guest to communicate before arrival. I have sent my request to hotel but no reply at all
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I'm sorry that the response to your inquiries was bad. I will check it everyday.
Comfort and convenience”
What we love about Yuzawa Grand Hotel: proximity to the Echigo-yuzawa train station (5min walk or less!), choice of 2 onsens with an amazing shampoo bar selection and a free drink between 3-6pm (orange juice, beer or sake), free amazake (a warm, slightly fermented rice drink perfect for filling your tummy after skiing) in the afternoon, super comfortable bed sheets. Try a Japanese room for a more "authentic" experience! We did and had the most pleasant sleep in ages. It was our 2nd time to stay in Yuzawa Grand, and it definitely won't be our last!
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お客様へ 次回の来訪を約束いただけるくらい満足できるご宿泊であったのは、私たちにとっても光栄な出来事です。 全てのお客様にそう感じていただきたいと考えておりますが、なかなか上手くはいきません。 これからも多少の失敗はするかもしれませんが、いつか完全なる湯沢グランドホテルになるべく、今日も精進してまいります。 来年も是非お越し下さいませ。 湯沢グランドホテル 立柄
ideal location, great onsen, best view”
Our large room offers the most wonderful view of Yuzawa's snow capped mountains that we wished we could have stayed longer and wake up with that scene on our window every morning. Just a few steps from the JR Echigo Yuzawa Station. Staff at the front desk was very accommodating; and the hotel had a great onsen facility. We really enjoyed our stay! If we ever go back to Niigata one day, we will surely stay at Yuzawa Grand Hotel.
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Nice location with easy access; Very good hot spri”
It was a pleasant experience to stay in Yuzawa Grand Hotel for 2 nights. It only takes 3 min walk from the train station to the hotel. The hotel also has convenient shuttle bus to all major ski area. Both the breakfast and On-Sen are decent given its realatively cheaper price.
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Experiencing Japanese traditional living in 1 place, only 1.5 hr away from Tokyo. ”
I travelled with my husband and 4 yo daughter. It's an easy gateaway from Tokyo to experience Japanese traditional life in a nice Japan mountain area. We stayed in Japanese style room, sleeping in tatami with pretty snow covered mountain/hill, we went to the hotel's private onsen day and night, had good selection of Japanese breakfast at the hotel. There's free shuttle bus service near the hotel to get to Gala Yuzawa. And the hotel is right infront of Echigo Yuzawa Station. So it's just perfect to travel with kids, since what we're looking for is anything convenient and easy to travel to but also giving us a memorable experience in Japan
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Good location with nice traditional rooms”
1 min walk to Yuzawa station but it's located on top of a steep incline, so if you have heavy luggages and/or elderly with you, pls just get the staff at tourist info centre in the Yuzawa station to call the hotel to send a van over. Staff are very friendly and polite, switched their greeting to English the moment to checked our room number, little things like these are appreciated. Luggage storage before check-in/after check-out is self-service, there is a free locker area just near the reception. Hotel facilities appear to be very elderly/handicapped friendly. 2 female onsen and 1 male onsen available, for the bigger female one go to the South hall. Room is nice and clean, the overall space is quite good, but the hairdryer is weak and inconvenient to use. Breakfast buffet selection had a good variety but some items ran out quickly (the elderly visitors wake up really early to eat so consider yourself warned) and weren't replenished.
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Dear We have inconvenienced you due to late refreshing of dishes. I am terribly sorry. I will try to raise the speed of replenishment. Although the hair dryer is gradually exchanged, it takes a little more time to complete the exchange of all the rooms. Please understand.
Tumb up to Location , shuttle bus , facilities!”
Tumb up for Hotel location!!! Just beside Echigoyuzawa station, can reach within 5mins walk. Free shuttle bus to Gala Yuzawa just right infrontbof hotel parking area. Onsen was awesome! Especially open air’s. Dinner international buffet was good! A lot of choices. Satisfied about this hotel!
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お客様へ この度は湯沢グランドホテルにご宿泊いただきまして、誠にありがとうございました。 アクセス抜群の湯沢町でスキーを思う存分楽しみ、ホテルの中では温泉とお食事にご満足いただけたとの事。 良い旅になったようでホッとしました。 また日本に来る機会がありましたら、是非湯沢町にお越し下さい。 湯沢グランドホテルだけでなく、湯沢町全体がお客様のお越しをお待ちしています。 湯沢グランドホテル 立柄
Good ryokan right next to Echigo Yuzawa station”
Free shuttle to Gala Yuzawa. Reception also offers discount tickets for Gala Yuzawa. Food selection is not exactly grand but enough selection for 2 nights stay.
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Dear Discount tickets for ski resorts around the hotel are available, not limited to Gala Yuzawa ski resort. If you want to ski again, please come to Yuzawa. Yuzawagrandhotel staff