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Exterior view, Yuzawa Grand Hotel in Yuzawa
Yuzawa Grand Hotel
a large building with a train on top of it, Yuzawa Grand Hotel in Yuzawa
a man standing in front of a wall with a clock on it, Yuzawa Grand Hotel in Yuzawa
Lobby, Yuzawa Grand Hotel in Yuzawa
a swimming pool with a blue and white pool table and chairs, Yuzawa Grand Hotel in Yuzawa
a woman in a pink shirt is working on a wooden table, Yuzawa Grand Hotel in Yuzawa

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8.9

Excellent

503 reviews

503 reviews

See map
See map

9.4

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
FREE
Walkable places
Echigo No Oyado Inamoto Onsen

90 m

Ipponsugi

160 m

Echigo Sake Museum Ponshukan (Sake Sampling Service)

170 m

Gangidori

170 m

Ponshukan Sake and Rice Museum

200 m

Closest landmarks
Echigo Yuzawa Onsen Tourist Office

130 m

Echigo Yuzawa Wide Area Tourist Information Center

210 m

Angel Grandia Shuttle Bus Pick-Up Point

220 m

Otowaya Ryokan Onsen

410 m

Snow Country Museum

430 m

Yuzawa Grand Hotel

2494 Yuzawa, Yuzawa-machi, Minami Uonuma-gun Niigata, Yuzawa, Yuzawa, Japan, 949-6101 - See map

This ryokan features free Wi-Fi in all rooms for easy connection, and car park free of charge. Conveniently situated in the Yuzawa part of Yuzawa, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot spring bath on-site.

Highlights

240 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Sauna

Hot spring bath

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Shuttle service

Spa

Sauna

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Yuzawa every 26 minutes on Agoda.com
Value for money8.5
Location rating9.4

Rooms available at Yuzawa Grand Hotel

Excellent
Room comfort & quality

8.9

Standard Japanese Style Room - Non-Smoking
...
  • Room size: 12 m²/129 ft²
  • Mountain view
  • 3 futons
Enter dates to see prices
Japanese Western Style Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds or 1 futon
Enter dates to see prices
Deluxe Mountain View Japanese Style Room
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 3 futons
Enter dates to see prices
Deluxe Japanese-Style Room - Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Mountain view
  • 6 futons
Enter dates to see prices
Japanese Room with Open-Air Hot Spring Bath
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 6 futons
Enter dates to see prices
Standard Room with Tatami Area - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Mountain view
  • 2 single beds and 5 futons
Enter dates to see prices
Japanese/Western-style Room with Semi Open-air Bath *Not a hot spring
...
  • Mountain view
  • Non-smoking
Enter dates to see prices
Japanese Western Style Room
...
  • Room size: 15 m²/161 ft²
  • Mountain view
Enter dates to see prices
Designer's Modern Room (Twin Beds)
...
  • Room size: 22 m²/237 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Japanese Style Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 8 futons
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Yuzawa Grand Hotel?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The ryokan offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Yuzawa Grand Hotel?

A stay at Yuzawa Grand Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the ryokan. For those who wish to drive their own cars, Yuzawa Grand Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the ryokan. If you're looking for an easy way to get around Yuzawa with private transportation, the ryokan can arrange taxi service.

Is breakfast offered at Yuzawa Grand Hotel?

Wake up to a great buffet breakfast at Yuzawa Grand Hotel. Adults can enjoy breakfast offered with an additional charge of 2200 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the ryokan.

What are my dining options at Yuzawa Grand Hotel?

Yuzawa Grand Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Yuzawa Grand Hotel?

Yuzawa Grand Hotel does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to Yuzawa Grand Hotel?

The closest train, metro, or bus station is Echigo Yuzawa Train Station, 210 m away from Yuzawa Grand Hotel.

What restaurants are nearby Yuzawa Grand Hotel?

Yuzawa Grand Hotel is located in Yuzawa, famous for good restaurants such as Uonuma Kyuijiinu Ryori Muran Gottsuo, Mizuya and Mirakuchaya.

What are popular attractions near Yuzawa Grand Hotel?

Yuzawa Grand Hotel is located in Yuzawa area, which is famous for attractions such as Echigo No Oyado Inamoto Onsen, Ponshukan Sake and Rice Museum and Shosenkaku Kagetsu Onsen.

What popular natural sightseeing spots are close to Yuzawa Grand Hotel?

Yuzawa Grand Hotel is located within Yuzawa, which makes it conveniently close to natural sights including Ipponsugi, Yuzawa Highland Ski Resort and Nunoba Family Lift.

See map

Explore the neighborhood

What people love about Yuzawa Grand Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Even though the hotel has aged, the room is clean."

    cchen

    |

    February 25, 2023

  • 8.4

    Excellent
    Cleanliness

    "Room was clean and spacious."

    TJ

    |

    January 8, 2023

  • 10

    Exceptional
    Location

    "Good location too."

    Wenda

    |

    March 31, 2023

Property ranking|Compared to 194 Yuzawa properties
See all rankings
Cheapest price score
Location score
9.4/10
Cleanliness score
9/10
Room comfort score
8.9/10
Better than
96
%
of Yuzawa properties
Better than
95
%
of Yuzawa properties
Better than
94
%
of Yuzawa properties
Better than
94
%
of Yuzawa properties
Overall rating:

8.9

Excellent
503 reviews
Cleanliness
9.0
Facilities
8.9
Location
9.4
Read all reviews >
What travelers say they love:
A fan was also needed and provided FOC to assist.
WILF from Hong Kong SAR, China
Couple
More about Yuzawa Grand Hotel

More about Yuzawa Grand Hotel

Yuzawa Grand Hotel

Have a hassle-free trip while enjoying the services and amenities offered by Yuzawa Grand Hotel. Keep up with all your communications easily with the ryokan's free Wi-Fi. Taxi and shuttle services provided by the ryokan make exploring Yuzawa even more convenient. Guests can enjoy free parking right at the ryokan.
Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the ryokan's tours. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by ryokan.
Enjoy the services offered at Yuzawa Grand Hotel from the convenience of your guestroom. For your comfort, some rooms at the ryokan are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a refrigerator and instant tea at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Yuzawa Grand Hotel begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the ryokan. A variety of convenient and tasty dining options are waiting for you at the ryokan, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the ryokan's karaoke rooms and nightclub.
Light snacking is available day or night with the ryokan's vending machines. Do you prefer to cook your own meals? Then you'll love the in-house shared kitchen.
Recreational facilities at Yuzawa Grand Hotel are designed for escape and relaxation. Indulge in winter's best and hit the slopes every day, made easier with ski slopes and ski equipment rentals right on-site. End your days in total relaxation with a visit to the massage, spa and sauna. Get social at the ryokan's games room, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Reasons to stay here

Find some of the city's best deals here with rooms 96% cheaper than other options.
Facilities at this ryokan are rated higher than 95% of other accommodations in the city.
Ranking higher than 95% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Breakfast

4 mentions

Food & Dining

2 mentions

View

2 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Japanese
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Garden
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Skiing
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Towels

Food and dining

Breakfast options
  • Asian
Restaurants on site
お食事処「かすてりあ」
  • Cuisine: European, Japanese
  • Menu: A-la-carte

Location

2494 Yuzawa, Yuzawa-machi, Minami Uonuma-gun Niigata, Yuzawa, Yuzawa, Japan, 949-6101
Exceptional
Location

9.4

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Children under 1 years old stay for free if using existing bedding.
  • Children 1 years and over are considered as adults.
  • Room amenities and bedding are only prepared for the number of guests confirmed in the booking.
  • Any additional people that are not included in the original reservation are not allowed to stay.
  • Children 1-2 years old will be charged JPY 1,500 (excluding tax) per child per night when using existing bed.
    Children 1-2 years old will be charged JPY 3,000 (excluding tax) per child per night with extra bed included.
    Children 3-5 years old will be charged JPY 5,000 (excluding tax) per child per night when using existing bed (meal included).
    Children 3-5 years old will be charged 50% of the adult price per child per night with extra bed and meal included.
    Children 6-11 years old will be charged 70% of the adult price per child per night with extra bed and meal included.
  • Children 12 years and over are considered as adults.
  • Extra bed is a futon and is subject to availability.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from07:00
  • Check-out until10:00
  • Reception open until21:00
Extras
  • Breakfast charge (unless included in room price)2200 JPY
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 87
  • Room voltage100
Parking
  • Daily parking fee0 JPY

Reviews of Yuzawa Grand Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.0
Facilities8.9
Location9.4
Room comfort and quality8.9
Service9.1
Value for money8.5
High score for Yuzawa
Rating
9+ Exceptional (85)
8-9 Excellent (20)
7-8 Very Good (19)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (24)
Jun - Aug (5)
Sep - Nov (5)
Dec - Feb (97)

Show reviews that mention 

Showing 131 verified guest comments
12345
10.0
Exceptional
Sophia from Singapore
Family with young children
Stayed 1 night in December 2018

Location wonderful and onsen is perfect”

Good location if u are taking the train. Its opposite the station and its by the road with many resturants. Onsen is wonderful. Food is not as good as we thought. Room is spacious and clean.

Reviewed January 02, 2019

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Dear I am sorry that I could not prepare a satisfactory dish. Please point out what kind of menu you should have for the future Yuzawa Grand Hotel. We will do our utmost to make it possible.

Responded January 26, 2019
Yuzawa Grand Hotel
9.6
Exceptional
LAM from Hong Kong SAR, China
Family with teens
Deluxe Mountain View Japanese Style Room
Stayed 3 nights in January 2020

Excellent Location & Spa”

Just acroos the road from the JR Echigo Yuzawa Stn within 2 minutes walk (though you need to pull the luggage to walk up a rather steep short slope before reaching the hotel entrance). The Japanese style room is spacious, a bit old in decor but tidy and clean. The public baths are great and certainly can refresh you after a day of skiing. Basic communication with the hotel staff was not a problem to us.

Reviewed January 21, 2020

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Dear It is a steep slope from Echigoyuzawa Station to the hotel. Please call the hotel when you arrive at Echigoyuzawa Station. I will pick you up immediately. When you return, ask the front staff to send you to the station. Please try next time. Yuzawagrandhotel staff

Responded January 25, 2020
Yuzawa Grand Hotel
9.6
Exceptional
Daniel
Couple
Stayed 1 night in January 2020

Nice hotspring and breakfast, high quality staff”

Breakfast is amazing, the staff has good English and very nice. You can enjoy a decent hot spring place over there to relax yourself. However, the room itself is not too new but it is clean and large.

Reviewed January 16, 2020

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Dear The rooms are not new, but we focus on cleaning. No matter when you come, we will prepare a clean and comfortable room, so please come again.

Responded January 16, 2020
Yuzawa Grand Hotel
9.6
Exceptional
Norliana from Singapore
Couple
Stayed 3 nights in February 2019

Exceptional”

Under 5min walk from echigo station. Although a lil tired deco but it’s very clean and amazing amenities- 1. Complimentary cold sake/beer after onsen 2. Outdoor & indoor onsen is beautiful 3. Large variety bfast & dinner buffet. Live stations - freshly made sushi, snow crabs & beef

Reviewed March 04, 2019

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Dear Access from Echigo Yuzawa Station is the greatest attraction of the hotel. Arriving at the hotel with almost no walk from the station, there are several ski areas within a few minutes by shuttle bus from the hotel. We have prepared a delicious meal, so please come again next year.

Responded March 19, 2019
Yuzawa Grand Hotel
10.0
Exceptional
Rena from Singapore
Couple
Stayed 4 nights in July 2019

Exceptional”

Convenient location, big and clean room, great onsens and a reasonable spread of breakfast buffet

Reviewed July 30, 2019

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Dear Thank you for staying here. It was good to have a fun trip! Please come to Japan again.

Responded August 01, 2019
Yuzawa Grand Hotel
10.0
Exceptional
Jirarat from Thailand
Group
Stayed 2 nights in January 2019

Exceptional”

Great Hotel, close to the JR station. Easy to go skiing from the Hotel. Best onsen I have ever been

Reviewed February 08, 2019

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A free shuttle bus is useful for ski resort. The shuttle bus operates at intervals of 30 minutes. There is also a free shuttle bus between Echigo Yuzawa Station and the hotel. Please use this convenient service next time as well.

Responded February 11, 2019
Yuzawa Grand Hotel
9.6
Exceptional
AGNES from United Kingdom
Couple
Stayed 3 nights in February 2019

Great location”

Great location, close to train station and ski resorts. Good onsen.

Reviewed February 08, 2019

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Dear We are helped that the hotel is close to the station and the ski resort. From now on we will strive to strengthen the services in the hotel.

Responded February 11, 2019
Yuzawa Grand Hotel
8.8
Excellent
Linda from Australia
Group
Stayed 4 nights in February 2019

We had large western & Japanese room, very nice comfortable, 2 good onsens, big bfast & dinner buff”

Free pickup/drop off to/from station, has own ski rental, free shuttle bus every 30 mins to Yuzawa Gala(3 mins) & Gala Yuzawa(5 mins) The Echigo Yuzawa station has many shops, eating, buses, etc.

Reviewed February 14, 2019

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Dear There will be plenty of snow this year so you could have enjoyed the winter of Yuzawa. I am also happy to have fun with hot springs, skiing and meals. Please come to see the snow again.

Responded February 16, 2019
Yuzawa Grand Hotel
9.6
Exceptional
Tira from Japan
Group
Standard Japanese Style Room - Non-Smoking
Stayed 2 nights in February 2021

Good location”

Very good location

Reviewed February 17, 2021

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ご宿泊いただき、ありがとうございました!! また日本に、湯沢にきてくれるのを楽しみにしています。 また来てくださいね!

Responded February 18, 2021
Yuzawa Grand Hotel
8.0
Excellent
Amirah from Malaysia
Family with young children
Stayed 2 nights in December 2019

Echigo Yuzawa Station”

Best location near to train station has always been our main preference when picking a hotel. Room is huge and overlooking a beautiful mountain with patches of snow (its early winter) and chair lift.

Reviewed December 18, 2019

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Dear There is little snow this year, but it has finally snowed today. Tomorrow is a silver world. Please come to the snow this time.

Responded December 31, 2019
Yuzawa Grand Hotel
8.0
Excellent
Puttipong from Thailand
Business traveler
Stayed 1 night in February 2018

i like onsen”

good service

Reviewed June 22, 2019

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Dear Thank you for staying. We look forward to your next visit.

Responded June 23, 2019
Yuzawa Grand Hotel
6.8
Good
YEE from Hong Kong SAR, China
Family with young children
Stayed 1 night in February 2019

Good”

I have sent message to the hotel for the room arrangement before arrival but no reply from hotel. The staff here are nice but not flexibility enough to handle the room arrangement. The location is near to JR shinkansan station but there is a slope which is nightmare to guest at snowing condition. There are free luggage storage, the room is a bit old, the onsen does not have towel provided and we need to take the tower from room. The breakfast is very simple and not as good as reported by other guest, the choice of food is very limited actually.

Reviewed February 15, 2019

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Dear I am sorry that I can not help you with satisfying accommodation. I think that the guidance in advance was not enough, but if you arrive at Echigo Yuzawa station you will be picked up as soon as you can call the hotel. You do not need to climb a hopeless slope with heavy baggage. For meal we will make efforts to offer more touching menu than now.

Responded February 16, 2019
Yuzawa Grand Hotel
7.2
Very good
YEE from Hong Kong SAR, China
Family with teens
Stayed 1 night in February 2019

Good”

Hotel should provide more channels for guest to communicate before arrival. I have sent my request to hotel but no reply at all

Reviewed February 16, 2019

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I'm sorry that the response to your inquiries was bad. I will check it everyday.

Responded February 16, 2019
Yuzawa Grand Hotel
10.0
Exceptional
Carisa from Philippines
Couple
Stayed 1 night in January 2018

Comfort and convenience”

What we love about Yuzawa Grand Hotel: proximity to the Echigo-yuzawa train station (5min walk or less!), choice of 2 onsens with an amazing shampoo bar selection and a free drink between 3-6pm (orange juice, beer or sake), free amazake (a warm, slightly fermented rice drink perfect for filling your tummy after skiing) in the afternoon, super comfortable bed sheets. Try a Japanese room for a more "authentic" experience! We did and had the most pleasant sleep in ages. It was our 2nd time to stay in Yuzawa Grand, and it definitely won't be our last!

Reviewed February 01, 2018

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お客様へ 次回の来訪を約束いただけるくらい満足できるご宿泊であったのは、私たちにとっても光栄な出来事です。 全てのお客様にそう感じていただきたいと考えておりますが、なかなか上手くはいきません。 これからも多少の失敗はするかもしれませんが、いつか完全なる湯沢グランドホテルになるべく、今日も精進してまいります。 来年も是非お越し下さいませ。 湯沢グランドホテル   立柄

Responded October 13, 2018
Yuzawa Grand Hotel
9.6
Exceptional
Divine from Philippines
Couple
Stayed 1 night in January 2017

ideal location, great onsen, best view”

Our large room offers the most wonderful view of Yuzawa's snow capped mountains that we wished we could have stayed longer and wake up with that scene on our window every morning. Just a few steps from the JR Echigo Yuzawa Station. Staff at the front desk was very accommodating; and the hotel had a great onsen facility. We really enjoyed our stay! If we ever go back to Niigata one day, we will surely stay at Yuzawa Grand Hotel.

Reviewed February 09, 2017

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9.0
Exceptional
CHEN from Taiwan
Family with teens
Stayed 2 nights in January 2012

Nice location with easy access; Very good hot spri”

Hot springs and service are top notch

It was a pleasant experience to stay in Yuzawa Grand Hotel for 2 nights. It only takes 3 min walk from the train station to the hotel. The hotel also has convenient shuttle bus to all major ski area. Both the breakfast and On-Sen are decent given its realatively cheaper price.

Reviewed January 30, 2012

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10.0
Exceptional
Ferany from Indonesia
Family with young children
Stayed 2 nights in April 2017

Experiencing Japanese traditional living in 1 place, only 1.5 hr away from Tokyo. ”

I travelled with my husband and 4 yo daughter. It's an easy gateaway from Tokyo to experience Japanese traditional life in a nice Japan mountain area. We stayed in Japanese style room, sleeping in tatami with pretty snow covered mountain/hill, we went to the hotel's private onsen day and night, had good selection of Japanese breakfast at the hotel. There's free shuttle bus service near the hotel to get to Gala Yuzawa. And the hotel is right infront of Echigo Yuzawa Station. So it's just perfect to travel with kids, since what we're looking for is anything convenient and easy to travel to but also giving us a memorable experience in Japan

Reviewed April 21, 2017

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-

Responded January 26, 2019
Yuzawa Grand Hotel
8.4
Excellent
Eunice from Singapore
Group
Stayed 1 night in November 2018

Good location with nice traditional rooms”

1 min walk to Yuzawa station but it's located on top of a steep incline, so if you have heavy luggages and/or elderly with you, pls just get the staff at tourist info centre in the Yuzawa station to call the hotel to send a van over. Staff are very friendly and polite, switched their greeting to English the moment to checked our room number, little things like these are appreciated. Luggage storage before check-in/after check-out is self-service, there is a free locker area just near the reception. Hotel facilities appear to be very elderly/handicapped friendly. 2 female onsen and 1 male onsen available, for the bigger female one go to the South hall. Room is nice and clean, the overall space is quite good, but the hairdryer is weak and inconvenient to use. Breakfast buffet selection had a good variety but some items ran out quickly (the elderly visitors wake up really early to eat so consider yourself warned) and weren't replenished.

Reviewed November 13, 2018

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Dear We have inconvenienced you due to late refreshing of dishes. I am terribly sorry. I will try to raise the speed of replenishment. Although the hair dryer is gradually exchanged, it takes a little more time to complete the exchange of all the rooms. Please understand.

Responded November 16, 2018
Yuzawa Grand Hotel
10.0
Exceptional
PEI from Malaysia
Couple
Stayed 1 night in January 2018

Tumb up to Location , shuttle bus , facilities!”

Tumb up for Hotel location!!! Just beside Echigoyuzawa station, can reach within 5mins walk. Free shuttle bus to Gala Yuzawa just right infrontbof hotel parking area. Onsen was awesome! Especially open air’s. Dinner international buffet was good! A lot of choices. Satisfied about this hotel!

Reviewed January 28, 2018

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お客様へ この度は湯沢グランドホテルにご宿泊いただきまして、誠にありがとうございました。 アクセス抜群の湯沢町でスキーを思う存分楽しみ、ホテルの中では温泉とお食事にご満足いただけたとの事。 良い旅になったようでホッとしました。 また日本に来る機会がありましたら、是非湯沢町にお越し下さい。 湯沢グランドホテルだけでなく、湯沢町全体がお客様のお越しをお待ちしています。 湯沢グランドホテル   立柄

Responded October 13, 2018
Yuzawa Grand Hotel
9.6
Exceptional
KHENG from Singapore
Family with young children
Stayed 1 night in January 2018

Good ryokan right next to Echigo Yuzawa station”

Free shuttle to Gala Yuzawa. Reception also offers discount tickets for Gala Yuzawa. Food selection is not exactly grand but enough selection for 2 nights stay.

Reviewed March 19, 2018

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Dear Discount tickets for ski resorts around the hotel are available, not limited to Gala Yuzawa ski resort. If you want to ski again, please come to Yuzawa. Yuzawagrandhotel staff

Responded October 11, 2018
Yuzawa Grand Hotel
12345
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