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Hot spring bath, Yuzawa New Otani in Yuzawa
Yuzawa New Otani
a pool of water surrounded by a fence, Yuzawa New Otani in Yuzawa
a man and a woman standing in a room, Yuzawa New Otani in Yuzawa
Lobby, Yuzawa New Otani in Yuzawa
Coffee shop, Yuzawa New Otani in Yuzawa
Exterior view, Yuzawa New Otani in Yuzawa

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8.2

Excellent

430 reviews

430 reviews

Breakfast9
Housekeeping5
View2
See map
See map

8.1

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Yuzawa New Otani Onsen
10 m
Shosenkaku Kagetsu Onsen
70 m
Otowaya Ryokan Onsen
120 m
Ashiyu Pocket Park
120 m
Snow Country Museum
130 m
Closest landmarks
Yuzawa Highland Ski Resort
280 m
Echigo Sake Museum Ponshukan (Sake Sampling Service)
300 m
Gangidori
300 m
Nunoba Family Lift
320 m
Echigo Yuzawa Onsen Tourist Office
370 m

Yuzawa New Otani

330, Yuzawa, Yuzawa-machi Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Yuzawa part of Yuzawa, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

270 meters to public transportation

Check-in [24-hour]

Hot tub

Sauna

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Shuttle service

Hot tub

Sauna

Free Wi-Fi in all rooms!

Luggage storage

Your dates are popular among travelersUsers are booking a place in Yuzawa every 51 minutes on Agoda.com
Value for money8.3
Location rating8.1

Rooms available at Yuzawa New Otani

Very good
Room comfort & quality

8

Japanese Style 4 Adults
...
  • Room size: 34 m²/366 ft²
  • Country view
Enter dates to see prices
Japanese Style Room
...
  • Room size: 17 m²/183 ft²
  • Mountain view
  • 5 futons
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Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 8 futons
Enter dates to see prices
Japanese Style for 5 Adults
...
  • Room size: 34 m²/366 ft²
  • Country view
Enter dates to see prices
Japanese Style 10 Tatami
...
  • Room size: 22 m²/237 ft²
  • Country view
  • 1 futon
Enter dates to see prices
Japanese-Style Room - Smoking
...
  • Room size: 34 m²/366 ft²
  • Mountain view
  • 4 futons
Enter dates to see prices
Standard Twin Room
...
  • Room size: 34 m²/366 ft²
  • Country view
  • 2 single beds
Enter dates to see prices
Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 8 futons
Enter dates to see prices
Room
...
  • Room size: 17 m²/183 ft²
  • Mountain view
  • 5 futons
Enter dates to see prices
Twin Room
...
  • Room size: 34 m²/366 ft²
  • Mountain view
Enter dates to see prices

Frequently asked questions

Does Yuzawa New Otani have bars on the premises?

Enjoy your holiday retreat the best way with a drink in your hand at Yuzawa New Otani's nightclub accessible right in front of your doorstep for when you need a drink or two.

What type of non-water sports and outdoor activities are available at Yuzawa New Otani?

Yuzawa New Otani features a wide selection of non-water sport and outdoor activities such as skiing, hiking trails, and bicycle rental for guests to take pleasure in while staying here.

Does Yuzawa New Otani offer laundry services?

Yes! Yuzawa New Otani offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

When was Yuzawa New Otani built?

Yuzawa New Otani was built in 1973.

How long do guests normally stay at Yuzawa New Otani?

Verified past guests that have stayed at Yuzawa New Otani had an average nightly stay of 2 nights at this property.

In which languages can Yuzawa New Otani's staff members communicate?

Yuzawa New Otani can converse up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What is the verified guest review consensus about Yuzawa New Otani's view?

60.0% of our verified visitor critiques have given a positive review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Yuzawa New Otani down in the review section.

What is the verified guest review consensus about Yuzawa New Otani's swimming pool?

100.0% of our verified customer feedback have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Yuzawa New Otani down in the review section.

What is the average rating that past Couples' have given to Yuzawa New Otani?

Verified couple travelers that have stayed at this property have given Yuzawa New Otani an average rating of 8.5. You can look up on more specific customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Yuzawa New Otani?

Verified families with young children that have stayed at this property have given Yuzawa New Otani an average rating of 8.2. You can look up more comprehensive customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Yuzawa New Otani

  • 10

    Exceptional
    Location

    "Clean, spacious room with everything you need for family travel, close to CBD Ueno and 7 minutes walk to Ueno station."

    Allen

    |

    January 30, 2020

  • 8

    Very good
    Cleanliness

    "Very clean Ryokan for my family of five."

    Sally

    |

    December 20, 2019

  • 8.7

    Excellent
    Location

    "Many restaurant nearby."

    Tat

    |

    February 17, 2023

Property ranking|Compared to 195 Yuzawa properties
See all rankings
Room size
31 sqm.
Room comfort score
8/10
Cleanliness score
8.6/10
Value for money score
8.3/10
Bigger than
92
%
of Yuzawa properties
Better than
90
%
of Yuzawa properties
Better than
87
%
of Yuzawa properties
Better than
86
%
of Yuzawa properties
Overall rating:

8.4

Excellent
368 reviews
Cleanliness
8.6
Facilities
8.3
Location
8.1
Read all reviews >
More about Yuzawa New Otani

More about Yuzawa New Otani

Yuzawa New Otani

Yuzawa New Otani offers numerous on-site facilities to satisfy even the most discerning guest. Stay connected throughout your stay with free internet access provided. Your explorations of Yuzawa can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat and laundry service offered at Yuzawa New Otani. In-room conveniences such as room service and daily housekeeping will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Yuzawa New Otani are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator and instant tea are available in some select rooms.
Yuzawa New Otani also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Wake up with no worries at Yuzawa New Otani, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and nightclub for some in-house nighttime fun.
Yuzawa New Otani has vending machines that provide round-the-clock refreshment, at low cost. The hotel even has in-house cooking amenities such as shared kitchen for its most selective guests.
Yuzawa New Otani offers unique recreational opportunities for all guests. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Your winter escape is made perfect with ski slopes and ski equipment rentals provided. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. Stay wet and wild with fun family water activities like fishing.
Test your skills! Get competitive with your travel group or other guests, at the hotel's ping-pong table and hiking trails. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
This hotel's facilities score higher than 89% of accommodations in the city.
This accommodation beats more than 90% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

11 mentions

Housekeeping

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fishing
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • Sauna
  • Skiing
  • Spa
  • Spa/sauna
  • Table tennis
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
RESORT DINING THE SNOW
  • Cuisine: Japanese, Local
  • Menu: Buffet

Location

330, Yuzawa, Yuzawa-machi Minamiuonuma-gun, Yuzawa, Yuzawa, Japan, 949-6101
Excellent
Location

8.1

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Pets are strictly not allowed at the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until10:00
Extras
  • Breakfast charge (unless included in room price)1782 JPY
The property
  • Non-smoking rooms/floorsNo
  • Number of floors6
  • Number of restaurants1
  • Number of rooms 83
  • Year property opened1973
  • Most recent renovation2014
Parking
  • Daily parking fee0 JPY

Property announcements

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Reviews of Yuzawa New Otani from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.3
Location8.1
Room comfort and quality8.0
Service8.6
Value for money8.3
High score for Yuzawa
Rating
9+ Exceptional (51)
8-9 Excellent (34)
7-8 Very Good (35)
6-7 Good (6)
<6 Below Expectation (12)
Time of the year
Mar - May (31)
Jun - Aug (5)
Sep - Nov (6)
Dec - Feb (96)

Show reviews that mention 

Showing 138 verified guest comments
12345
10.0
Exceptional
LEOCADIO from Japan
Couple
Japanese-Style Room - Non-Smoking
Stayed 1 night in December 2022

Very comfortable and hospitable hotel ”

Just 7mins walk away from the station. But they also offer free shuttle bus. The staffs are very accommodating and service is top notch. They can speak English also. Food in buffet is wonderful. They have private onsen if you wanna pay extra. But the public use is also very nice.

Reviewed December 24, 2022

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9.6
Exceptional
Shermaine from Singapore
Group
standard,japanese style room,mountain view -non-smoking
Stayed 2 nights in November 2022

Very nice onsen”

At all shifts there will be at least one staff speaking English. The rooms were huge and you can get free hot or cold water. Food was average, French toast was excellent. Great location!

Reviewed November 22, 2022

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9.6
Exceptional
EDMOND from Hong Kong SAR, China
Solo traveler
Japanese-Style Room - Non-Smoking
Stayed 5 nights in January 2023

Convenient, friendly staffs”

Hotel is decent size for onsen hotel in the area, all necessary facilities were available. Staffs are frdly too!

Reviewed January 18, 2023

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10.0
Exceptional
Allen from Canada
Family with teens
Stayed 2 nights in January 2020

Clean, spacious room with everything you need for family travel”

Clean, spacious room with everything you need for family travel, close to CBD Ueno and 7 minutes walk to Ueno station.

Reviewed January 30, 2020

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8.4
Excellent
JAMES from Singapore
Family with teens
Standard,Japanese Style Room -Smoking
Stayed 3 nights in January 2023

Nice Onsen Hotel ”

Had a very enjoyable 3 days holiday at this resort town. The hotel is typical Onsen hotel with all the Onsen facilities. Buffet Breakfast was sumptuous & delicious. All the staff is friendlily & helpful. Even the hotel ski rental is a good & reasonable priced. Shuttle service from 8:00am & every 20mins. Room is big for 2 pax with Tatami style. Will come again.

Reviewed January 25, 2023

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8.4
Excellent
WONG from Hong Kong SAR, China
Group
Japanese-Style Room
Stayed 1 night in January 2023

Japanese Style room”

5-7 mins walk from the station so it's pretty convenient. Only one of the onsens is located outdoor so you may have to wait for the next shift in the morning/afternoon if you miss it

Reviewed January 30, 2023

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5.2
Sunisa from Thailand
Family with teens
Stayed 2 nights in February 2020

A Female staff bad manner”

A female staff said something impolite with us😞

Reviewed February 15, 2020

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10.0
Exceptional
MANLUTHER from Hong Kong SAR, China
Solo traveler
Japanese Style 10 Tatami
Stayed 2 nights in March 2019

Good location ”

Reasonable price with hot spring, good location, 8-10 mins walk to Echigo-Yuzawa station, but they can arrange free shuttle bus also, free shuttle bus to Gala & Yuzawa Kogen ski area in front of hotel, and you can buy lift ticket at front desk with discount price !!

Reviewed March 21, 2019

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8.4
Excellent
Chatuphorn from Thailand
Couple
Stayed 3 nights in December 2017

Japanese traditional style”

Good location in down town, hill side of Yuzawa and in walking distance to onset and ski park. in walking distance to train station. convenient store in walking distance as well. Hotel provide traditional Japanese service style. we are only expat during our stay in the hotel during new year. Staff are helpful and trying to communicate well(almost not speak English at all) but mange to communicate well. I'd recommend and defiantly go back and stay with this hotel again.

Reviewed March 17, 2018

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9.2
Exceptional
Martin from Singapore
Family with young children
Japanese Style 10 Tatami
Stayed 2 nights in December 2016

Excellent Service ”

The Service staff drove me to the train station immediately when I asked if they have transport. We had 5 luggages. 3 young children. Free Shuttle bus to Gala Yuzawa just outside the hotel. Near 7 Eleven. Excellent. Enjoyed our stay in Echigo Yuzawa.

Reviewed December 25, 2016

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10.0
Exceptional
ashan from Australia
Family with teens
Japanese-Style Room - Smoking
Stayed 2 nights in January 2019

Great Japanese Style hotel at great location”

Our Japanese style tatami room was excellent in value. There are also Japanese tea making set for making green tea. Bed mattress are a touch hard but my daughter improvised by putting 2 mattresses. Great location within 5 min walk to train station and eating places. Free shuttle to and from Gala Yuzawa ski resort runs every 30min until 5.30pm. Onsen is free and a must to do. Great breakfast. However dinner onsite is limited.

Reviewed January 13, 2019

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8.0
Excellent
Yvonne from Singapore
Couple
Japanese Style 10 Tatami
Stayed 3 nights in February 2017

Helpful staff, tired rooms”

Pickup service upon arrival was really convenient and prompt. The staff from the Echigo Yuzawa visitors centre help us made a call and the shuttle was at the station to pick us up within a few minutes. Shuttle bus run every 20 minutes from hotel to station. Free Shuttle to Gala Yuzawa at the hotel but can be very crowded. The hotel staff speak little English but eager to please with the help of google translate 😁 Our Japanese style room was clean but tired looking. Could do with a fresh coat of paint. Onsen was good. Room rates more pricey than other hotels nearby. Lots of eateries nearby.

Reviewed March 07, 2017

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9.2
Exceptional
Tristan from Singapore
Family with teens
Japanese Style 10 Tatami
Stayed 2 nights in December 2018

Absolute steal - Value for money”

While the room is a little dated, it’s well maintained and really clean. It’s a short walk to the train station with lots of amenities nearby, including another ski center and lots of eateries. What’s best is that the free shuttle to Gala Yuzawa picks us up right at the hotel doorstep.

Reviewed December 20, 2018

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8.8
Excellent
Yongrou from Singapore
Couple
Stayed 4 nights in March 2019

Excellent”

Spacious rooms though a little dated looking. The onsen was lovely and big enough to not feel crowded. There's a free shuttle to and from echigo-yuzawa station, which is very useful since the hotel is located up a slope.

Reviewed March 16, 2019

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9.6
Exceptional
Putu from Indonesia
Couple
Stayed 2 nights in April 2018

Amazing”

Near from gala yuzawa ski, room big, free pick up from echigo yuzawa station. Everything is good

Reviewed April 15, 2018

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7.6
Very good
jason from Singapore
Family with young children
Japanese Style 10 Tatami
Stayed 5 nights in December 2017

Great value for family”

We have 3 kids and can all packed into a traditional Japanese room, not a lot of space but sufficient when hotel set up 5 sets of mattresses/blankets on floor every night. Shuttle bus available to train station and Gala Yuzawa ski resort. Many small restaurants within walking distance between train station and hotel. Great way to relax to soak in onsen at hotel after a hectic day of skiing with kids.

Reviewed December 24, 2017

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8.0
Excellent
Sally from Singapore
Family with teens
Stayed 2 nights in December 2019

Pleasant stay in Quiet Town Yuzawa”

Very clean Ryokan for my family of five. Walk 10 mins from Echico Yuzawa Station. Really enjoy the on-premise onsen, jacuzzi and Sauna Room. Hotel built in a very peaceful neighbourhood that gets alive during ski season.

Reviewed December 20, 2019

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8.0
Excellent
Seyeehsan from Iraq
Family with young children
Japanese-Style Room - Smoking
Stayed 1 night in February 2016

Perfect for 1 night stay”

Room furniture style, value in compare with neibour hotels, distance to station

It's good price but in echigoyuzawa there is nothing to do except ski and buying the traditional sake wine. It's for 1 night stay in early spring I really enjoyed 1 meter deep snow, weather so cool. The hotel staff helpful but difficult to speak with them in English, but they r really willing to help, they had only few boots to lend for free they didn't have my size, the restaurant open until 11 am n close on 1 pm u can't have lunch there, but I like the room it was very hot better than 5 star cold rooms. Standard traditional Japanese style is a good option to stay. Don't forget to buy rice wine from the station beside it very reasonable price in compare to other places. The hotel was difficult to find its little on the hill, n behind the buildings. Cuz from far u only can see the name by Japanese language. Thx

Reviewed March 04, 2016

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8.4
Excellent
Octavianus from Indonesia
Family with young children
Standard Twin Room
Stayed 2 nights in December 2016

The staff are very helpful, even though they can't speak english. Google translate at its best”

Enjoyed the onsen at the hotel, the short distance to Yuzawa Kogen and to the station

Reviewed December 19, 2016

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8.4
Excellent
chui from Hong Kong SAR, China
Solo traveler
Japanese-Style Room - Smoking
Stayed 1 night in February 2019

staff nice, Jr walk 7 mins ”

Japanese room big and nice . breakfast mang choise , Jr walk 5-7 mins . around hotel have restruent, behind hotel have Gala ski bus free. Onsen spa are comfortable. wash room are re-new . room view are good.

Reviewed February 25, 2019

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