Yuzawa New Otani
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Yuzawa part of Yuzawa, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
Bicycle rental
Car park
Shuttle service
Hot tub
Sauna
Free Wi-Fi in all rooms!
Luggage storage
Very comfortable and hospitable hotel ”
Just 7mins walk away from the station. But they also offer free shuttle bus. The staffs are very accommodating and service is top notch. They can speak English also. Food in buffet is wonderful. They have private onsen if you wanna pay extra. But the public use is also very nice.
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Very nice onsen”
At all shifts there will be at least one staff speaking English. The rooms were huge and you can get free hot or cold water. Food was average, French toast was excellent. Great location!
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Convenient, friendly staffs”
Hotel is decent size for onsen hotel in the area, all necessary facilities were available. Staffs are frdly too!
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Clean, spacious room with everything you need for family travel”
Clean, spacious room with everything you need for family travel, close to CBD Ueno and 7 minutes walk to Ueno station.
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Nice Onsen Hotel ”
Had a very enjoyable 3 days holiday at this resort town. The hotel is typical Onsen hotel with all the Onsen facilities. Buffet Breakfast was sumptuous & delicious. All the staff is friendlily & helpful. Even the hotel ski rental is a good & reasonable priced. Shuttle service from 8:00am & every 20mins. Room is big for 2 pax with Tatami style. Will come again.
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Japanese Style room”
5-7 mins walk from the station so it's pretty convenient. Only one of the onsens is located outdoor so you may have to wait for the next shift in the morning/afternoon if you miss it
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A Female staff bad manner”
A female staff said something impolite with us😞
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Good location ”
Reasonable price with hot spring, good location, 8-10 mins walk to Echigo-Yuzawa station, but they can arrange free shuttle bus also, free shuttle bus to Gala & Yuzawa Kogen ski area in front of hotel, and you can buy lift ticket at front desk with discount price !!
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Japanese traditional style”
Good location in down town, hill side of Yuzawa and in walking distance to onset and ski park. in walking distance to train station. convenient store in walking distance as well. Hotel provide traditional Japanese service style. we are only expat during our stay in the hotel during new year. Staff are helpful and trying to communicate well(almost not speak English at all) but mange to communicate well. I'd recommend and defiantly go back and stay with this hotel again.
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Excellent Service ”
The Service staff drove me to the train station immediately when I asked if they have transport. We had 5 luggages. 3 young children. Free Shuttle bus to Gala Yuzawa just outside the hotel. Near 7 Eleven. Excellent. Enjoyed our stay in Echigo Yuzawa.
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Great Japanese Style hotel at great location”
Our Japanese style tatami room was excellent in value. There are also Japanese tea making set for making green tea. Bed mattress are a touch hard but my daughter improvised by putting 2 mattresses. Great location within 5 min walk to train station and eating places. Free shuttle to and from Gala Yuzawa ski resort runs every 30min until 5.30pm. Onsen is free and a must to do. Great breakfast. However dinner onsite is limited.
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Helpful staff, tired rooms”
Pickup service upon arrival was really convenient and prompt. The staff from the Echigo Yuzawa visitors centre help us made a call and the shuttle was at the station to pick us up within a few minutes. Shuttle bus run every 20 minutes from hotel to station. Free Shuttle to Gala Yuzawa at the hotel but can be very crowded. The hotel staff speak little English but eager to please with the help of google translate 😁 Our Japanese style room was clean but tired looking. Could do with a fresh coat of paint. Onsen was good. Room rates more pricey than other hotels nearby. Lots of eateries nearby.
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Absolute steal - Value for money”
While the room is a little dated, it’s well maintained and really clean. It’s a short walk to the train station with lots of amenities nearby, including another ski center and lots of eateries. What’s best is that the free shuttle to Gala Yuzawa picks us up right at the hotel doorstep.
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Excellent”
Spacious rooms though a little dated looking. The onsen was lovely and big enough to not feel crowded. There's a free shuttle to and from echigo-yuzawa station, which is very useful since the hotel is located up a slope.
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Amazing”
Near from gala yuzawa ski, room big, free pick up from echigo yuzawa station. Everything is good
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Great value for family”
We have 3 kids and can all packed into a traditional Japanese room, not a lot of space but sufficient when hotel set up 5 sets of mattresses/blankets on floor every night. Shuttle bus available to train station and Gala Yuzawa ski resort. Many small restaurants within walking distance between train station and hotel. Great way to relax to soak in onsen at hotel after a hectic day of skiing with kids.
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Pleasant stay in Quiet Town Yuzawa”
Very clean Ryokan for my family of five. Walk 10 mins from Echico Yuzawa Station. Really enjoy the on-premise onsen, jacuzzi and Sauna Room. Hotel built in a very peaceful neighbourhood that gets alive during ski season.
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Perfect for 1 night stay”
It's good price but in echigoyuzawa there is nothing to do except ski and buying the traditional sake wine. It's for 1 night stay in early spring I really enjoyed 1 meter deep snow, weather so cool. The hotel staff helpful but difficult to speak with them in English, but they r really willing to help, they had only few boots to lend for free they didn't have my size, the restaurant open until 11 am n close on 1 pm u can't have lunch there, but I like the room it was very hot better than 5 star cold rooms. Standard traditional Japanese style is a good option to stay. Don't forget to buy rice wine from the station beside it very reasonable price in compare to other places. The hotel was difficult to find its little on the hill, n behind the buildings. Cuz from far u only can see the name by Japanese language. Thx
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The staff are very helpful, even though they can't speak english. Google translate at its best”
Enjoyed the onsen at the hotel, the short distance to Yuzawa Kogen and to the station
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staff nice, Jr walk 7 mins ”
Japanese room big and nice . breakfast mang choise , Jr walk 5-7 mins . around hotel have restruent, behind hotel have Gala ski bus free. Onsen spa are comfortable. wash room are re-new . room view are good.
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