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Zen Apartments - City Airport
Zen Apartments - City Airport
Zen Apartments - City Airport
Zen Apartments - City Airport
Zen Apartments - City Airport
Zen Apartments - City Airport
Zen Apartments - City Airport

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4.9

Review score

3 reviews

3 reviews

See map

5.3

Review score

Location rating score

Popular landmarks
Tower Bridge 3.9 km
Tower of London 4.0 km
London Eye 6.9 km
Big Ben 7.2 km
National Gallery 7.5 km
The British Museum 7.7 km
Buckingham Palace 8.4 km
Madame Tussauds London 9.7 km
V&A - Victoria and Albert Museum 10.5 km
Natural History Museum 10.8 km
Nearby landmarks
Indescon Square 80 m
Canary Central 80 m
SameDayDoctor 220 m
Museum in Docklands 320 m
Barkantine Pharmacy 340 m
DLR - South Quay Metro Station 390 m
Sir John McDougall Gardens 420 m
London Docklands Visitor Centre 480 m
DLR - Crossharbour Metro Station 510 m
Ringwood Gardens 540 m

Zen Apartments - City Airport

DENISON HOUSE, 20 Lanterns Way, Lanterns Court, Canary Wharf, London, United Kingdom, E149JH - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Canary Wharf part of London, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous London Eye.

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Highlights

390 meters to public transportation

Free Wi-Fi in all rooms!

Separate living room

Elevator

Concierge

Facilities

Free Wi-Fi in all rooms!

Kitchen

Concierge

Wi-Fi in public areas

Family room

Security [24-hour]

Car park [charges apply]

Smoke-free property

Your dates are popular among travelersUsers are booking a place in London every 1 minutes on Agoda.com
Value for money5.3
Location rating5.3
Nearest airportLondon City Airport (LCY)
Distance to airport4.9 km

Rooms available at Zen Apartments - City Airport

One Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 double bed
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Two Bedroom Apartment
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  • Room size: 92 m²/990 ft²
  • Balcony/terrace
  • 2 double beds
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Deluxe Two-Bedroom Apartment with Balcony
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  • Room size: 79 m²/850 ft²
  • 2 bathrooms
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Superior Two-Bedroom Apartment
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  • Room size: 93 m²/1001 ft²
  • 2 bathrooms
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Executive Two-Bedroom Apartment with View
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  • Room size: 93 m²/1001 ft²
  • 2 bathrooms
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House
...
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    HIGH FLOOR SEPARATE ROOMS
    ...
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      Double
      ...
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        DOUBLE ROOM APARTMENT 2 BEDROOMS 3 BEDROOM
        ...
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          DELUXE APARTMENT SEPARATE ROOMS
          ...
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            Frequently asked questions

            What time is check-in and check-out at Zen Apartments - City Airport?

            Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

            How do I get to Zen Apartments - City Airport?

            Parking is available for a fee of 20 GBP per day.

            What is the smoking policy at Zen Apartments - City Airport?

            Zen Apartments - City Airport does not permit smoking in any of its rooms or indoor areas.

            What is the closest airport to Zen Apartments - City Airport?

            The closest airport is London City Airport, 4.9 km away from Zen Apartments - City Airport.

            What is the closest train, metro, or bus station to Zen Apartments - City Airport?

            DLR - South Quay Metro Station is the closest train, metro, or bus station, about 390 m away from Zen Apartments - City Airport.

            What restaurants are nearby Zen Apartments - City Airport?

            Restaurants including Burger & Lobster, Mr Todiwala's Kitchen London and Byblos Harbour are popular in Zen Apartments - City Airport’s neighborhood which is known as Canary Wharf.

            What popular shopping places are close to Zen Apartments - City Airport?

            Located in the Canary Wharf area, Zen Apartments - City Airport is close to great shopping choices like Canada Place Mall, Billingsgate Market and TASCHEN Store London.

            What are popular attractions near Zen Apartments - City Airport?

            Guests at Zen Apartments - City Airport can easily visit Indescon Square, Canary Central and Museum in Docklands located in the Canary Wharf area.

            What popular natural sightseeing spots are close to Zen Apartments - City Airport?

            Zen Apartments - City Airport is located in the Canary Wharf area, which is famous for natural sightseeing destinations such as Island Gardens, Ashburton Wood and Ham Creek Wood.

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            Explore the neighborhood

            Overall rating:

            4.9

            Review score
            3 reviews
            Cleanliness
            4.7
            Facilities
            7.0
            Location
            5.3
            Read all reviews >
            More about Zen Apartments - City Airport

            More about Zen Apartments - City Airport

            Zen Apartments - City Airport

            Wake up to a magical day and enjoy all that London offers with a stay at Zen Apartments - City Airport.
            Zen Apartments - City Airport offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Parking is always available, provided by the serviced apartment for their driving guests. The helpful staff at the front desk can assist you with services including concierge service.
            The serviced apartment is entirely non-smoking, ensuring a clean air environment.
            Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The serviced apartment provides linen service in some rooms for the benefit of guests. The multiple room layout options at Zen Apartments - City Airport include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including television available in select rooms.
            The serviced apartment also provides guests with a refrigerator, a coffee or tea maker and instant tea in some rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


            Around the property

            This is your chance to explore all that London has to offer. Learn about the city's art history with a day at The British Museum located 7.7 km away, where you can see collections by famous artists. Pose in front of Tower of London located 3.9 km away, and you can always show your friends the time you went to London.


            Reasons to stay here

            Rooms here are cheaper than 96% of accommodations in the city.
            Past guests rate facilities here higher than 93% of the city's accommodation.
            This serviced apartment's food and dining score higher than 92% of accommodations in the city.

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            Amenities and facilities
            Very good
            Facilities

            7

            Languages spoken

            • English
            • Hindi
            • Lithuanian

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Wi-Fi in public areas

            Dining, drinking, and snacking

            • Kitchen

            Services and conveniences

            • Concierge
            • Elevator
            • Smoke-free property
            • Smoking area

            For the kids

            • Family room

            Access

            • Pets allowed
            • Security [24-hour]

            Getting around

            • Car park [charges apply]

            Available in all rooms

            • Bathtub
            • Cleaning products
            • Closet
            • Clothes rack
            • Coffee/tea maker
            • Complimentary tea
            • Dishwasher
            • DVD/CD player
            • Free bottled water
            • Hair dryer
            • Heating
            • Ironing facilities
            • Kitchenette
            • Kitchenware
            • Linens
            • Microwave
            • Mirror
            • Non-smoking
            • Private entrance
            • Seating area
            • Separate living room
            • Shower
            • Sofa
            • Toiletries
            • Towels
            • TV [flat screen]
            • Washing machine
            • Wooden/parqueted flooring
            Location
            DENISON HOUSE, 20 Lanterns Way, Lanterns Court, Canary Wharf, London, United Kingdom, E149JH
            Review score
            Location

            5.3

            Airports

            • London City Airport (LCY)
              4.9 km 15 min drive
            • Gatwick Airport (LGW)
              39.9 km

            Public transportation

            • DLR - South Quay Metro Station
              390 m 7 min walk
            • DLR - Heron Quays Metro Station
              550 m

            Hospital or clinic

            • SameDayDoctor
              220 m

            Shopping

            • Camden Market
              9.9 km

            Convenience store

            • Leaders Mini Market
              1.8 km 28 min drive

            Cash withdrawal

            • ATM
              180 m 2 min walk
            What's nearby

            Popular landmarks

            • Tower Bridge
              3.9 km
            • Tower of London
              4.0 km
            • London Eye
              6.9 km
            • Big Ben
              7.2 km
            • National Gallery
              7.5 km
            • The British Museum
              7.7 km
            • Buckingham Palace
              8.4 km
            • Madame Tussauds London
              9.7 km
            • V&A - Victoria and Albert Museum
              10.5 km
            • Natural History Museum
              10.8 km

            Nearby landmarks

            • Indescon Square
              80 m
            • Canary Central
              80 m
            • SameDayDoctor
              220 m
            • Museum in Docklands
              320 m
            • Barkantine Pharmacy
              340 m
            • DLR - South Quay Metro Station
              390 m
            • Sir John McDougall Gardens
              420 m
            • London Docklands Visitor Centre
              480 m
            • DLR - Crossharbour Metro Station
              510 m
            • Ringwood Gardens
              540 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            Minimum age of guests is: 16 year(s).

            Others
            • The property requires a refundable security deposit of 200 GBP upon check-in.
            • The property has a strict no-party policy.
            • Any additional people that are not included in the original reservation are not allowed to stay.
            • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
            • The credit card used for payment at the time of booking needs to be shown upon check-in.
            • Guests are required to provide an estimated check-in time to the property prior to arrival.
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-in until20:00
            • Check-out from08:00
            • Check-out until10:00
            • Reception open until20:00

            Extras

            • Daily Internet/Wi-Fi fee0 GBP

            The property

            • Non-smoking rooms/floorsYes
            • Number of floors9
            • Number of rooms 5
            • Year property opened2010
            • Most recent renovation2010

            Parking

            • Daily parking fee20 GBP

            Reviews of Zen Apartments - City Airport from real guests

            Provided by verified guests of Agoda
            4.9
            /
            10
            Review score
            Cleanliness4.7
            Facilities7.0
            Location5.3
            Room comfort and quality2.0
            Service4.0
            Value for money5.3
            High score for London
            Rating
            9+ Exceptional (0)
            8-9 Excellent (0)
            7-8 Very Good (1)
            6-7 Good (0)
            <6 Below Expectation (2)
            Time of the year
            Mar - May (1)
            Jun - Aug (1)
            Sep - Nov (0)
            Dec - Feb (1)
            All guests (3)
            Showing 3 verified guest comments
            7.2
            Very good
            gregory from Australia
            Couple
            One Bedroom Apartment
            Stayed 7 nights in July 2016

            Enjoyed our stay but could have been better”

            Apartment was good but needed a little bit of TLC, eg the curtains needed a wash, the towels were good for rags the sheets didn't fit the bed properly and the skirting board in the kitchen was falling off. The apartment was in a good position close to the station. We found the apartment but had to be taken to another building as there was not one available there.

            Reviewed July 24, 2016

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            5.6
            Mee from Malaysia
            Group
            Two Bedroom Apartment
            Stayed 8 nights in March 2016

            General review of the apartment is satisfactory ie cleanliness, location and faciliities. However the operating staff at zen apartments is disappointing. ”

            I did three separate bookings for 3 apartments at ability place checking in on 12/3, 16/3 and 18/3/16 respectively. 1. The first group arriving on 12/3 was wrongly placed in lantern court instead but this mistake was immediately rectified by Christina, the attending staff. 2. There was no hitch with the second group and was attended to efficiently and satisfactorily. 3. It was a nightmare with the third batch. Firstly, the booking cannot be traced. After many phone calls, Kamila, the attending staff managed to find it and things were sorted out, so I think. I confirmed with her that we will be checking in at 2pm and as according to procedures, she will wait at ability place for us. At about 2pm, we arrived and there was nobody waiting for us. After numerous phone calls, all of which went to voice mail, we finally got kamila on the phone at 2.40pm. She arrived 15mns later with Alex. When asked why she did not come at 2pm as promised, she just bluntly told us, truthfully or not, that she was there at 2pm sharp and not seeing us, went off to attend to other clients. My question: 1. Why does phone calls go to voice mail so frequently. This makes communication rather difficult. Phone calls should be attended to at ALL times. 2. Is it your company policy to expect clients to arrive on the dot sharp and if you do not see them, to go off and not even bothering to call your client. Firstly we were there at 2pm, hotly disputed rather rudely by Kamila. And secondly, she had our phone contact. So she can call us to find out whether we are in the vicinity. And even if we are a few minutes late, she should had the courtesy to wait for us. When she finally arrived at 2.50pm, she offered no apologies and did her job unprofessionally. Our experience with her was a disaster and leave us highly dissatisfied. 3. System of refund of deposit should be better.

            Reviewed March 24, 2016

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            2.0
            Jennifer from United Kingdom
            Couple
            One Bedroom Apartment
            Stayed 3 nights in December 2015

            It is not what is advertised”

            We booked to stay at the Ability Place. But we're told to meet a Zen representative at a different address then told they did not have any one bedroom apartments in their portfolio and they were adamant that we were mistaken to think we booked a one bed room apartment at Ability Place! We wasted so much time liaising with Zen Appartments and had to be moved twice! We had to accept what were available because we had no choice - should have demanded our money back! They were patronizing in the whole process!

            Reviewed December 29, 2015

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