only hotel aailable”

not on the beach but still was acceptable since very few properties available for our dates...good breakfast considering Covid restrictions clean rooms..nice heated pool

Kelly Plantation Hotel”

Great location to golf. Hotel is in tip top condition with very accommodating staff.

Room Option”

Choose the room away from lift, ice and vending machine, and laundry room, if you are noise sensitive.

Just Okay ”

The hotel is older. Due to Covid they said the housekeeping is on request ONLY and it has to be every other day. It’s a hotel, people pay for the stay. We should not have to keep coming up to them to request services . They should keep tract of it. Also what’s the difference between cleaning daily and skipping a day? No one will be in the room while housekeeping is there. Having to throw wet towels in front of the door in the non cleaning days are a bit distasteful. Employees were nice but they can work on communication better. I asked for my room to be cleaned only to come back to it dirty. I had to call them to get answers. They could have called me to let me know. Overall I won’t stay here again.

Very nice”

We enjoyed our visit

Close to shopping, Henderson Beach”

Close to Bass Pro, shopping center and Henderson Beach. Everything was nice except Hot Tub was too hot.

Great stay! Nice people! Clean and close to the beach!”

Enjoyed our stay here. It was nice and clean and close to the beach. Staff was friendly. Would recommend!

超棒”

The staff was exceptional I definitely will book with you again

Great location”

Great location, clean rooms. For the time you spend in the hotel, should be a little bit less expensive, but was a great experience.

可接受”

Toilet would not flush properly, tv remote did not work properly, housekeeping left our room door unlocked for a whole day and the entire hotel was out of hot water for almost 24 hours. After asking to speak to the manager or to have them contact me that never happened nor did we get any type of compensation or refund for all of this. I will never go back to this place after the way we were treated and i most definitely do not recommend them to anyone else. Very poor customer service!!!! Very disappointed in my stay.

Best Trip”

Hotel was clean! Staff was friendly! Great spot..lots of shopping and food places!

Quality”

The hotel is slightly renovated to a clean aspect but the carpet should have been changed in the rooms. Faulty imperfections in details in the room. Shower rod broke, shower curtains and window curtains are filthy. Sheets are dingy and unpleasantly of cheap quality. The breakfast in the morning is of low quality.

很讚”

Excellent location and value.

Good value, nice staff ”

The Best Western Sugar Sands was a good option for our stay in Destin. The location is very convenient and close to the beach and shopping. We booked two rooms for three nights. The hotel is acceptable but not perfect. It has been updated in some areas. The Bedding and bathroom fixtures seem fairly new. The rooms could use new carpeting. The staff is very friendly and helpful. The hotel has a typical complimentary breakfast.

滿意”

Everything was wonderful EXCEPT the front desk personnel. The two guys at the desk at night were actually VERY nasty and not helpful. I was trying to print my flight boarding pass and the printer was jammed. They made me and my 90 year old father wait over 1 hour to help and we got to bed at 1 AM. THEY WERE NOT BUSY AT ALL, JUST DID NOT WANT TO HELP! We got to bed at 1 AM and had to get up at 3:30 AM to travel to the airport. RUDE, RUDE, RUDE!!!! Other than the rude desk employees (only two of them) the hotel was exceptional. I would not return because of the two employees.

很讚”

This was my second time at this hotel. Seems to have better rates than surrounding hotels. Stayed in a king suite which was spacious & clean. Breakfast was typical continental breakfast.